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Google is not a monopoly, but it has enough market power to be a reason for concern.
by lottin 5y ago
Google is not a monopoly, but it has enough market power to be a reason for concern.
- minsc__and__boo 5y agoAnti trust laws are written to protect consumers, not inferior competitors.
- ping_pong 5y agoYes. And Google is engaging in monopolistic behavior by getting rid of any semblance of customer service. This is a direct result of their monopoly because businesses and customers have no viable alternative. So they can save billions by cutting customer support to near zero. That's the same as raising prices with impunity.
- minsc__and__boo 5y agoPoor customer service is not monopolistic behavior. If consumers preferred a search engine with good customer service, they would use the search engine with better customer service instead.