It's amazing to watch companies admit they abuse this pattern. A couple years ago I got into it with Comcast over an Identity fraud issue. When I threatened to

It's amazing to watch companies admit they abuse this pattern. A couple years ago I got into it with Comcast over an Identity fraud issue. When I threatened to take them to court for harrassment (I'd sent them more than what was needed to prove I never resided at the address in question) they tried to throw the 'binding arbitration' clause out there... When I told them I never was or would be a customer of theirs and thus wasn't held to their arbitration, they didn't quite know what to say next.