5 ms·

Recommendations and Results Organization in Netflix Search

41 points by infodocket 5y ago

inshadows 5y ago
I read just the abstract and I hate it. Nowadays you cannot really use search functionality on sites to find what you actually want anymore.
- dividedbyzero 5y ago
  Lots of bad recommendation systems out there, to be sure, but Netflix's strikes me as one of the better (best?) implementations. If I search for a particular title, it's usually at the top (or close to, with fuzzier search terms), whereas when they don't have what I'm looking for (happens a lot, their library is pretty small where I live) their recommendations are at least pretty similar to what I'm looking for. Compared to comparable solutions with dumb search, it's a much better experience. But I agree insofar as botched recommenders that you can't circumvent easily are the absolute worst UX.
  - jimbob45 5y ago
    I heavily agree. On both Netflix and Hulu, I frequently find exactly what I’m looking for. Even better, Hulu will sometimes tell me that they don’t have the item I’m looking for. It’s insane to me that they include items they don’t have in their DB just to enhance the search experience.
    - EForEndeavour 5y ago
      Explicitly giving the user feedback about items currently missing from their catalog is ingenious. Whenever I search for something that's not on a given streaming platform, the slew of data-driven recommendations of other things that are similar yet still absolutely not what I was looking for amplifies my disappointment. Just give it to me straight, CraveFlixPlus Prime Video Max!
    - deckard1 5y ago
      > Hulu will sometimes tell me that they don’t have the item I’m looking for Netflix does this too (or did? it's been awhile). It's one of those tiny little details that really makes a difference.
      - selfhoster11 5y ago
        Not in my experience (on mobile app). It just alludes to that fact by suggesting shows that are very close to the thing you were searching for, but the thing that you did actually search for is conspicuously missing from the results list.
        JackGreyhat 5y ago
        Exactly. Its like they're saying: We don't have what you want, but here's something that's close enough. Be happy.
  - deleted 5y ago
    [deleted]
shoto_io 5y ago
I really miss the stars on Netflix. Now I usually open up a browser and look up the movie before I start watching. So sad!
- pookeh 5y ago
  I use Trim [1] for Chrome to add ratings in the netflix interface. It also dims recommendations that are below my specified stars. Works really well! [1] https://chrome.google.com/webstore/detail/trim-imdb-ratings-on-netf/lpgajkhkagnpdjklmpgjeplmgffnhhjj https://chrome.google.com/webstore/detail/trim-imdb-ratings-...
  - shoto_io 5y ago
    nice! Thanks for sharing!
- GordonS 5y ago
  I don't have Nexflix, but I do have Amazon Prime (and an Amazon Fire HD stick), and I love the fact that it shows ratings from both Prime users and IMDB - it would be a major PITA to have to look up everything one-by-one on my phone! Off the top of my head, I think it shows IMDB ratings for shows from other services too (e.g. Disney+, BBC iPlayer).
  - derivagral 5y ago
    IMDB is owned by Amazon. I would assume that's why nobody else has something similar. https://en.wikipedia.org/wiki/IMDb https://en.wikipedia.org/wiki/IMDb
  - tyingq 5y ago
    Of course, they don't allow you to filter and/or sort on those ratings. Argh.
  - omega3 5y ago
    I find IMDB ratings are often over inflated, rotten tomatoes ratings are much better but not perfect.
deleted 5y ago
[deleted]
lumost 5y ago
There doesn't appear to be any details on the success of their implementation or how they implemented it. This paper effectively says "here are the challenges, we solved them".
- deleted 5y ago
  [deleted]

41 points by infodocket 5y ago

I read just the abstract and I hate it. Nowadays you cannot really use search functionality on sites to find what you actually want anymore.

dividedbyzero 5y ago
Lots of bad recommendation systems out there, to be sure, but Netflix's strikes me as one of the better (best?) implementations. If I search for a particular title, it's usually at the top (or close to, with fuzzier search terms), whereas when they don't have what I'm looking for (happens a lot, their library is pretty small where I live) their recommendations are at least pretty similar to what I'm looking for. Compared to comparable solutions with dumb search, it's a much better experience. But I agree insofar as botched recommenders that you can't circumvent easily are the absolute worst UX.
- jimbob45 5y ago
  I heavily agree. On both Netflix and Hulu, I frequently find exactly what I’m looking for. Even better, Hulu will sometimes tell me that they don’t have the item I’m looking for. It’s insane to me that they include items they don’t have in their DB just to enhance the search experience.
  - EForEndeavour 5y ago
    Explicitly giving the user feedback about items currently missing from their catalog is ingenious. Whenever I search for something that's not on a given streaming platform, the slew of data-driven recommendations of other things that are similar yet still absolutely not what I was looking for amplifies my disappointment. Just give it to me straight, CraveFlixPlus Prime Video Max!
  - deckard1 5y ago
    > Hulu will sometimes tell me that they don’t have the item I’m looking for Netflix does this too (or did? it's been awhile). It's one of those tiny little details that really makes a difference.
    - selfhoster11 5y ago
      Not in my experience (on mobile app). It just alludes to that fact by suggesting shows that are very close to the thing you were searching for, but the thing that you did actually search for is conspicuously missing from the results list.
      - JackGreyhat 5y ago
        Exactly. Its like they're saying: We don't have what you want, but here's something that's close enough. Be happy.
- deleted 5y ago
  [deleted]

shoto_io 5y ago

I really miss the stars on Netflix. Now I usually open up a browser and look up the movie before I start watching. So sad!

pookeh 5y ago
I use Trim [1] for Chrome to add ratings in the netflix interface. It also dims recommendations that are below my specified stars. Works really well! [1] https://chrome.google.com/webstore/detail/trim-imdb-ratings-on-netf/lpgajkhkagnpdjklmpgjeplmgffnhhjj https://chrome.google.com/webstore/detail/trim-imdb-ratings-...
- shoto_io 5y ago
  nice! Thanks for sharing!
GordonS 5y ago
I don't have Nexflix, but I do have Amazon Prime (and an Amazon Fire HD stick), and I love the fact that it shows ratings from both Prime users and IMDB - it would be a major PITA to have to look up everything one-by-one on my phone! Off the top of my head, I think it shows IMDB ratings for shows from other services too (e.g. Disney+, BBC iPlayer).
- derivagral 5y ago
  IMDB is owned by Amazon. I would assume that's why nobody else has something similar. https://en.wikipedia.org/wiki/IMDb https://en.wikipedia.org/wiki/IMDb
- tyingq 5y ago
  Of course, they don't allow you to filter and/or sort on those ratings. Argh.
- omega3 5y ago
  I find IMDB ratings are often over inflated, rotten tomatoes ratings are much better but not perfect.

deleted 5y ago

[deleted]

lumost 5y ago

There doesn't appear to be any details on the success of their implementation or how they implemented it. This paper effectively says "here are the challenges, we solved them".

deleted 5y ago
[deleted]