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How does Amazon protect itself against unscrupulous buyers ordering $7k cameras and then claiming they received an empty box?
by avalys 5y ago
How does Amazon protect itself against unscrupulous buyers ordering $7k cameras and then claiming they received an empty box?
- justahuman74 5y agoNext week: Opt-out for the cameras on amazon devices to inspect your package opening process and send it for internal review. Data sent over neighbors wifi via another amazon device
- zorpner 5y agoOne prong of an approach would be to maintain a reputation that didn't make this seem instantly plausible.
- sumedh 5y agoCheck the package weight when its shipped.
- herpderperator 5y agoYou can ship dirt that weighs the right amount. It's happened before. [0] [0] https://www.businessinsider.com/22-year-old-mud-filled-boxes-scam-amazon-370000-2019-8 https://www.businessinsider.com/22-year-old-mud-filled-boxes...
- cbmuser 5y agoWell, it was pretty clear in this case as even UPS confirmed the package was way too light to actually contain the TV.
- gnicholas 5y agoTV? This was an order for a mirrorless digital camera.
- alpaca128 5y agoTo be fair to the person above, the article is really confusing by always referring to the product as a "Sony A1" as if it was completely obvious to everyone what it is. I thought it's a weird super expensive smartphone until I read the author's bio.
- gambiting 5y agoI mean, their Sony OLED TV series is literally called the A8, so I'd also guess an A1 is a TV
- a012 5y agoCount me too, I've thought it to be a TV for a minute if I didn't know the sites and their citation (PetaPixels) are for photo(video)graphy. But then item weighs just 1.4kg is no way a TV.
- Jiocus 5y agoThe Sony Alpha (α) camera line was introduced in 2006. Predecessors to the Sony α1 mirrorless camera includes the Sony α9 and α7 (no α8 though). The TV you speak of belongs to a literal latin A line of products.
- gnicholas 5y agoFair enough, though TVs don’t weight 3 lbs! The thing that confirmed for me that this was a camera was the domain of the article, which relates to photography. As others have noted, Sony’s naming scheme is confusing.
- _-o-_ 5y ago> Fstoppers is an online community aimed at educating and inspiring photographers, videographers, and creative professionals. Their regulars are bound to know what Sony A1 is, but it sure can be confusing for new readers.
- Namidairo 5y agoSlightly off topic, but Sony do have pretty confusing naming schema, externally.
- encryptluks2 5y agoI imagine they do some type of internal checks to see if it is a residential address and if there have been similar issues in the area. If they feel like the buyer may be lying then I'm sure they have some way to turn the matter over to investigators who may monitor their financial records and may even send police or FBI to surveil them.
- gambiting 5y agoSo if my neighbour is abusing their Amazon account, if I get an empty box instead of a $7000 camera I get FBI to surveil me? What a fantastic idea, and it absolutely won't lead to any sort of discrimination whatsoever. I can already see the house listings "in a good neighbourhood, Amazon parcels arrive without a police surveillance van".
- matsemann 5y agoBy stopping it from happenings o often. Since they have no control and it clearly happens all the time, it's on them. It's such a common scam to buy stuff and return an empty box. If they've deemed it not worth the cost to check returns it's again on them. But now those returning empty boxes will probably add rocks to match the weight or so.
- joe_the_user 5y agoThe USPS shipped weight of the package was less than the weight of the camera. There actually was evidence.
- paxys 5y agoIt was in this story, but there have been cases of people shipping rocks or sand to match the product weight.
- KirillPanov 5y agoDry ice is even better. No evidence.
- totalZero 5y ago....except for the Class 9 DOT hazard warning label on the outside of the box.
- boomlinde 5y agoBy packing the box with the sold item they can rule out error on their part.