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Triage is what happens when you first look at a new ticket and decide what to do with it, any encounter/interaction after that is not a triage. If maintainers
by oooooooooooow 5y ago
Triage is what happens when you first look at a new ticket and decide what to do with it, any encounter/interaction after that is not a triage.
If maintainers feel like they need to close tickets only to keep order, than that's a problem with the tooling: tickets should only be closed if they're malformed, solved, or (arguably) wontfix.
- Jenk 5y agoPriority is a constantly moving slide.
- marcosdumay 5y ago> If maintainers feel like they need to close tickets only to keep order, than that's a problem with the tooling Oh, yes. Yes it is! I think you were downvoted because the first part of your answer is wrong, but this one hits right on the mark.
- oooooooooooow 5y agoI've always interpreted "triage" as the first response whenever something comes up (paralleling the medical term were it's from), is that not how it is?