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Frontier is on another level. Even among their slow speeds, they had a 1.5, 3, or 7mbit plan. They would gladly charge you for the 7mbit plan if you could only
by tw04 5y ago
Frontier is on another level. Even among their slow speeds, they had a 1.5, 3, or 7mbit plan. They would gladly charge you for the 7mbit plan if you could only get 1.5 and refuse to drop you to the lower plan. I have never in my life dealt with an ISP whose core culture seemed to revolve around lying. From sales to customer support, every time I had a reason to call them I would catch someone lying about something. The only remotely upstanding individuals were the field techs who seemed as disgusted with corporate as most customers were.