Same here. For 10k / month I would expect proper support and answers, instead we get access to an amazing "confidential newsletter" about 124344 projects we don

Same here. For 10k / month I would expect proper support and answers, instead we get access to an amazing "confidential newsletter" about 124344 projects we don't care about, problems we report are put on the 10-year plan and answers are usually links to documentation about the product per se. I have no idea why we're paying.