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To be fair, I thought the dev’s response was adequate here. Just posting on the issue section that the “colors are wrong” while comparing with uxrvt, without an

To be fair, I thought the dev’s response was adequate here. Just posting on the issue section that the “colors are wrong” while comparing with uxrvt, without any explanation or self-investigation as to why this could be a problem, has ample potential to be regarded as rude to the devs (I’m using this another terminal app and have better colors, why aren’t you fixing this?) And please note that Mac OS is NOTORIOUS for having bad/buggy/outdated support for OpenGL (which alacritty extensively uses), and this is a legitimate frustration that many developers in the low-level graphics domain have. It’s already really maddening for the devs, the contributors shouldn’t nag too much about it (I understand people outside the domain might genuinely not know this - but it’s always good to read some of the previous Github issues before filing your own, to learn the general “vive” among the core contributors)

camgunz 5y ago
IDK, the screenshot posted makes what is supposed to be pretty primary (OK secondary) color green look like yellow. Color in terminals is pretty important; if I configured something to use ANSI green and it came out like Alacritty rendered it, I'd think something was off. Why is the default theme not standard? And FWIW, that website they're all referencing absolutely will not say a color contains mostly "yellow" (it reports the highest RGB value), no matter what you do [1]. [1]: https://www.color-hex.com/color/feff00 https://www.color-hex.com/color/feff00
apocolyps6 5y ago
Yes, it can be frustrating when your users don't know as much about your product as you do and ask for help in a vague way. It's unintuitive that a color named green would correspond to the color on the left that I don't think most people would think to check. It's totally fine to have a policy of not supporting OSX, as long as you communicate it with professionalism or at least civility.
hitekker 5y ago
If MacOS support is terrible, then they could either not advertise it[1] or disclaim it results in poor UX. https://github.com/alacritty/alacritty#installation https://github.com/alacritty/alacritty#installation Labeling a piece of software as "cross platform" without testing on all platforms comes across as dishonest.
sime2009 5y ago
> To be fair, I thought the dev’s response was adequate here No it wasn't. It was bad. Granted, the original bug report could have been a bit clearer, but the reporter was more than happy to help out and promptly responded to the questions and even some checking of the RGB of the colour in question, and then offered to open up a new related issue. But the dev in this case took the worse interpretation of the reporter's intent and claimed they were rude, or disrespectful or whatever, and took their report as an attack on their choice of default palette. I can imagine that the reporter was surprised and puzzled to be called "entitled" here.
- phasnox 5y ago
  > Aparently the defaults are poor. The default green is 0xb9ca4a which is actually yellow. I think it would be a good idea to copy the default colors from urxvt. Sounds a little bit entitled to me..
  - cryptonector 5y ago
    Opinionated, maybe. Entitled?? That's way out of line.
- pikelet 5y ago
  And from the dev's followup explanation it just feels like their default is that everyone is entitled so they react accordingly. That response sure came out of left field, and I think the dev is lacking a little self awareness. Taking a defensive stance from the beginning is just bound to cause unnecessary drama.
  - deleted 5y ago
    [deleted]
cout 5y ago
Adequate, meaning good enough, but with room for improvement?
- lasagnaphil 5y ago
  Yeah, obviously not “perfect”, but totally understandable if the dev’s stressed out a bit.
callmeal 5y ago
>To be fair, I thought the dev’s response was adequate here. Just posting on the issue section that the “colors are wrong” while comparing with uxrvt I went and looked at the issue, and the title is not "colors are wrong" but it is "Colors don't look as they should". Interesting how everyone comes away with what they this was said. Says a lot about the dev who responded, really.
- bytelines 5y ago
  Wow, that's very insightful, and explains the dev's response. He genuinely thought he was being insulted. This says a lot about me, but I empathize with that. That the reason I strive to be perfect in everything is that I feel like I'm under attack. Illogically, because I was, as a child, continually insulted. It's a shitty way of living, trust me. But I get it.

camgunz 5y ago

IDK, the screenshot posted makes what is supposed to be pretty primary (OK secondary) color green look like yellow. Color in terminals is pretty important; if I configured something to use ANSI green and it came out like Alacritty rendered it, I'd think something was off. Why is the default theme not standard? And FWIW, that website they're all referencing absolutely will not say a color contains mostly "yellow" (it reports the highest RGB value), no matter what you do [1]. [1]: https://www.color-hex.com/color/feff00 https://www.color-hex.com/color/feff00

apocolyps6 5y ago

Yes, it can be frustrating when your users don't know as much about your product as you do and ask for help in a vague way. It's unintuitive that a color named green would correspond to the color on the left that I don't think most people would think to check. It's totally fine to have a policy of not supporting OSX, as long as you communicate it with professionalism or at least civility.

hitekker 5y ago

If MacOS support is terrible, then they could either not advertise it[1] or disclaim it results in poor UX. https://github.com/alacritty/alacritty#installation https://github.com/alacritty/alacritty#installation Labeling a piece of software as "cross platform" without testing on all platforms comes across as dishonest.

sime2009 5y ago

> To be fair, I thought the dev’s response was adequate here No it wasn't. It was bad. Granted, the original bug report could have been a bit clearer, but the reporter was more than happy to help out and promptly responded to the questions and even some checking of the RGB of the colour in question, and then offered to open up a new related issue. But the dev in this case took the worse interpretation of the reporter's intent and claimed they were rude, or disrespectful or whatever, and took their report as an attack on their choice of default palette. I can imagine that the reporter was surprised and puzzled to be called "entitled" here.

phasnox 5y ago
> Aparently the defaults are poor. The default green is 0xb9ca4a which is actually yellow. I think it would be a good idea to copy the default colors from urxvt. Sounds a little bit entitled to me..
- cryptonector 5y ago
  Opinionated, maybe. Entitled?? That's way out of line.
pikelet 5y ago
And from the dev's followup explanation it just feels like their default is that everyone is entitled so they react accordingly. That response sure came out of left field, and I think the dev is lacking a little self awareness. Taking a defensive stance from the beginning is just bound to cause unnecessary drama.
- deleted 5y ago
  [deleted]

cout 5y ago

Adequate, meaning good enough, but with room for improvement?

lasagnaphil 5y ago
Yeah, obviously not “perfect”, but totally understandable if the dev’s stressed out a bit.

callmeal 5y ago

>To be fair, I thought the dev’s response was adequate here. Just posting on the issue section that the “colors are wrong” while comparing with uxrvt I went and looked at the issue, and the title is not "colors are wrong" but it is "Colors don't look as they should". Interesting how everyone comes away with what they this was said. Says a lot about the dev who responded, really.

bytelines 5y ago
Wow, that's very insightful, and explains the dev's response. He genuinely thought he was being insulted. This says a lot about me, but I empathize with that. That the reason I strive to be perfect in everything is that I feel like I'm under attack. Illogically, because I was, as a child, continually insulted. It's a shitty way of living, trust me. But I get it.