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airbnb issues refunds as credit. when you go to book a place, the default option to pay is "pay half now, half later". the trick is, they don't let you use cred
by nfRfqX5n 5y ago
airbnb issues refunds as credit. when you go to book a place, the default option to pay is "pay half now, half later". the trick is, they don't let you use credit for the 2nd payment. users can only find this by digging through the rules. currently dealing with this as I am just trying to use my credit due to covid cancellations (credits also EXPIRE after a year)
- thunkshift1 5y agoYup this is a good (bad? ) one.. this forced customer lock in is definitely a dark pattern
- nfRfqX5n 5y agothere's also no way to check your credit balance until you're at the payment step of a new booking. you have to ask support to tell you how much you have and when it expires. absolutely insane