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The link the op used is to specific issue complaint thread. At the present time 3:37 EST the only communication from an official facebook responder is: Hi John
by MivLives 5y ago
The link the op used is to specific issue complaint thread. At the present time 3:37 EST the only communication from an official facebook responder is:
Hi John,
Thanks for reaching out. We are aware of this issue and are currently working on fixing it. I'll update this thread when I have more information from the team.
Thank you for your patience.
Regards,
Fatma
The rest is a bunch of people complaining of the same issue.
- dylan604 5y agoIf it has been down that long and that's the only official response, then things must be pretty bad. Either the situation, or FB's communication skills. Neither is good for FB's users, er, products.
- disgruntledphd2 5y agoIt was most likely looked at by the Dublin/Europe team, and passed to SF without a resolution. But yeah, it's super bad, especially on a Friday.