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I disagree. Also most projects are distributed across multiple sites and orgs. In person meetings were always team based and guess what they still are wfh. Yo
by sjg007 6y ago
I disagree. Also most projects are distributed across multiple sites and orgs. In person meetings were always team based and guess what they still are wfh. You lose serendipity and cross pollination but I don’t think companies actually optimize for that. I mean it’s not an OKR nor performance goal.
- lukeschlather 6y agoMy company has OKRs directly focused around improving serendipity and cross pollination lost due to Covid WFH.
- walterbell 6y agoWhat have teams been doing to hit those OKRs? How are they measured?
- lukeschlather 6y agoOur people team is in charge of organizing things. Some of it is intangibles like encouraging more communication on Slack, others are more concrete like setting up time to connect people who might not otherwise connect.
- toomuchtodo 6y agoYour company is making up fairy tales to support a narrative.
- lukeschlather 6y agoI shudder to live in a world where no one tells fairy tales.
- toomuchtodo 6y agoFairy tales in good faith and with positive intent are always welcome.
- deleted 6y ago[deleted]
- pomian 6y agoWhat's OKR?
- adamesque 6y agoObjectives and Key Results. The things you choose to optimize for during any given planning period.
- spurgu 6y agoWhich is arguably stupid as it makes you focus on improving specific numbers instead of your product/service. Crude example: OKR: Improve customer feedback ratings from 4.2 to 4.5+ stars Result: Customer support personnel start handing out free upgrades/bonuses/merchandise to complaining customers, resulting in many 5 stars reviews and while not solving any problems customers are facing, still achieving the OKR. Measuring performance by numbers instead of personal judgement (from managers/team leads) is problematic. Edit: It certainly makes sense in some departments (like decreasing page load time from 2 seconds to 1[0] but forcing that across all verticals is retarded. [0] then again you could achieve that for example by deleting all JS from the site /rant
- UncleMeat 6y agoThat isn't a criticism of OKRs. That is a criticism of literally any and all metrics.
- Retric 6y agoThere is nothing wrong with metrics, the issue is optimizing for them which is what OKRs are trying to do.
- spurgu 6y agoYeah metrics are fine as long as they're not being manipulated. Then you can be aware of their inherent inaccuracy. Amazon reviews springs to mind. If the only inaccuracies is that people tend to be binary in their choices and either give 1 or 5 star reviews then you can for example adjust by giving more weight to the 4 star reviews. But with the current landscape of all of them being highly manipulated the numbers almost don't even matter anymore.