3 ms·
I had to setup AT&T DSL last week. The modem itself didn't have a connection (blinking DSL LED, no Internet LED), and I made the mistake of mentioning to the te
by bturner 15y ago
I had to setup AT&T DSL last week. The modem itself didn't have a connection (blinking DSL LED, no Internet LED), and I made the mistake of mentioning to the tech that I was using an Apple router instead of the Cisco router they sent me. He stopped investigating the problem right there and the only thing he would do for me was transfer me to Cisco support for the router even though I expressly stated that there was no problem with the router.
- joezydeco 15y agoCould be worse. AT&T let my mother-in-law sign up for service. She gets the modem, we set it up, blinking DSL light for days. We call, after two hours on the phone they agree to send a tech out. Tech takes one look at the pole and says "you're too far from the office. They never should have let you sign up"