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Why don't they have a service contract so the cost of so many errors burns this 'Taylor' company?
by nickik 6y ago
Why don't they have a service contract so the cost of so many errors burns this 'Taylor' company?
- ianai 6y agoThere’s no fixing operator error.
- CyberDildonics 6y agoThis is the opposite of operator error. Systemic problems require systemic solutions. If you have thousands of machines out there with reputations for always being broken, the problem is your machines.
- addicted 6y agoIt’s not operator error. As the video repeatedly points out, the same machines, by the same vendor, installed in other fast food restaurants (Wendy’s, etc), do not face similar breakdowns. It’s clearly a McDonald’s Corporate sanctioned plan.
- curryst 5y agoMcDonald's uses unique machines that have two hoppers so they can serve both milkshakes and ice cream. More parts, more complexity. They also use a pump instead of gravity, so they can serve customers more quickly. That pump is probably what necessitates all these complicated moving parts, and makes it so much more prone to failure.
- parineum 6y agoIt seems clear to me that McDonald's is bad at training their workers to use the machine that other fast food restaurants don't have trouble with.
- martyvis 6y agoThe video actually said that the Taylor machines at McDonald's were exclusive to them - the other franchises use a different model. (I'd wager the others are less automagic)
- Black101 6y agoMakes you wonder what other shit like this McD has going on...
- MarkMc 6y agoI'm sure that if McDonald's paid Taylor a bonus for 99.99% uptime then at least half of 'operator errors' would disappear.
- imtringued 6y agoIf you build machines that operators keep breaking then your machine is crap and you deserve to go out of business.
- vkou 6y agoThe franchise model has the costs borne by franchise operators, but the contracts are signed by corporate. It's possible that someone at corporate is getting kickbacks.