3 ms·

Tile has user replaceable batteries on some of their products. Granted, it seems to be on their best sellers, but I somehow ended up with the thin ones, and I

Tile has user replaceable batteries on some of their products. Granted, it seems to be on their best sellers, but I somehow ended up with the thin ones, and I found out those don't have replaceable batteries after they died.

bobthepanda 6y ago
There was definitely a time when they had no product that had replaceable batteries in their line. I swore Tile off when I found out the hard way that the battery gives out a year from time of sale, not from when you activate it.
- Zircom 6y ago
  Do you have a source for that? My partner got a me some Tiles for my birthday 9 months ago and I still haven't gotten around to actually putting them on anything, would hate to find out they're only good for 3 more months
  - bobthepanda 6y ago
    Well, this is buried in their FAQ, emphasis mine: https://tileteam.zendesk.com/hc/en-us/articles/200550678-ReTile-Program https://tileteam.zendesk.com/hc/en-us/articles/200550678-ReT... > What if my battery dies early? > We do not control the lifespan of your Tile; the battery is guaranteed to last a full year (or 3 years for Sticker and Slim) from your purchase date. Your Tiles are covered for 12 months by our worry-free warranty! If your Tile’s battery dies before a year has passed from the time of purchase, we’ll replace it free of charge. Our Customer Care team would be happy to help you!
  - vel0city 6y ago
    The battery is slowly discharging and dying sitting in the box. I got one as some vendor swag a few years ago at an event. I stuck it in a drawer for a couple of years and forgot about it. When I went to move, I tried using it. It was dead.
- ryanfreeborn 6y ago
  You swore Tile off because because you don't like how batteries generally function?
  - Dylan16807 6y ago
    They chose to set it up this way, and also that's not even close to the normal shelf life of an unused battery, so it must be actively draining it and not "how batteries generally function".
  - bobthepanda 6y ago
    I’m still going strong off a pack of non rechargeable AAs that have been in the cupboard for years.

bobthepanda 6y ago

There was definitely a time when they had no product that had replaceable batteries in their line. I swore Tile off when I found out the hard way that the battery gives out a year from time of sale, not from when you activate it.

Zircom 6y ago
Do you have a source for that? My partner got a me some Tiles for my birthday 9 months ago and I still haven't gotten around to actually putting them on anything, would hate to find out they're only good for 3 more months
- bobthepanda 6y ago
  Well, this is buried in their FAQ, emphasis mine: https://tileteam.zendesk.com/hc/en-us/articles/200550678-ReTile-Program https://tileteam.zendesk.com/hc/en-us/articles/200550678-ReT... > What if my battery dies early? > We do not control the lifespan of your Tile; the battery is guaranteed to last a full year (or 3 years for Sticker and Slim) from your purchase date. Your Tiles are covered for 12 months by our worry-free warranty! If your Tile’s battery dies before a year has passed from the time of purchase, we’ll replace it free of charge. Our Customer Care team would be happy to help you!
- vel0city 6y ago
  The battery is slowly discharging and dying sitting in the box. I got one as some vendor swag a few years ago at an event. I stuck it in a drawer for a couple of years and forgot about it. When I went to move, I tried using it. It was dead.
ryanfreeborn 6y ago
You swore Tile off because because you don't like how batteries generally function?
- Dylan16807 6y ago
  They chose to set it up this way, and also that's not even close to the normal shelf life of an unused battery, so it must be actively draining it and not "how batteries generally function".
- bobthepanda 6y ago
  I’m still going strong off a pack of non rechargeable AAs that have been in the cupboard for years.