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The point is that probably 20% of the ICs at the company could diagnose the problem over a beer but management keeps such a stranglehold over access and narrati
by dasil003 6y ago
The point is that probably 20% of the ICs at the company could diagnose the problem over a beer but management keeps such a stranglehold over access and narrative that only an overpaid consultant wearing a nice suit is acceptable politically.
- afarrell 6y agoSure. Similarly, the US government "knew" about 9/11 and Pearl Harbour hours before the planes hit anything. But understanding which signals to pay attention to and make decisions upon is genuinely a hard challenge of leadership.
- dasil003 6y agoAgreed. But are you saying McKinsey is better at that?
- mpyne 6y agoFor better or worse, McKinsey and outfits like them have an ability to package a given set of advice in a way that the needed audience will be more likely to heed. Partly because they can MBA the lingo, but also just from the imputed competence that comes from having spent a goddamn boatload on their brand name.
- disgruntledphd2 6y agoThat makes sense, and is a really good example of organizational cognitive dissonance. https://en.wikipedia.org/wiki/Cognitive_dissonance https://en.wikipedia.org/wiki/Cognitive_dissonance