4 ms·

I see this comment every time something about the PinePhone is announced, but considering that this is more of a tinkering project and not so much an actual pro

by belval 6y ago

I see this comment every time something about the PinePhone is announced, but considering that this is more of a tinkering project and not so much an actual product I just don't see how relevant this is. You are not buying a Pixel 4, you are buying something that still needs a lot of work.

miralize 6y ago
Does the EU law make exemptions for unfinished products? They're still providing you a product.
- belval 6y ago
  These laws were made to protect regular consumers when they buy a washing machine to ensure that the manufacturer could not screw them over. This is Pine64, which is about as close to community driven hardware development as you can get. They give you the open-source design and source code. If you think you might need a two year guarantee just don't buy their product, it's probably not a good fit for you anyway.
  - swiley 6y ago
    Regular consumers are not supposed to buy it. They probably wouldn't be able to use it and certainly wouldn't get much out of it.
  - pta2002 6y ago
    This isn't about needing it though, as far as I can tell it's legally required, so I don't know how (if at all) they're getting around that.
  - megous 6y ago
    > These laws were made to protect regular consumers when they buy a washing machine to ensure that the manufacturer could not screw them over over the last few decades: That didn't work out very well. They just found different, more insidious ways of screwing people over. https://www.ukwhitegoods.co.uk/help/buying-advice/washing-machine/4099-performance-cheating https://www.ukwhitegoods.co.uk/help/buying-advice/washing-ma... https://www.ukwhitegoods.co.uk/help/buying-advice/washing-machine/3311-are-washing-machine-load-size-ratings-the-truth https://www.ukwhitegoods.co.uk/help/buying-advice/washing-ma... https://www.ukwhitegoods.co.uk/help/buying-advice/washing-machine/2974-washing-machine-washing-machine-sealed-tubs-a-why-you-should-care https://www.ukwhitegoods.co.uk/help/buying-advice/washing-ma... https://www.ukwhitegoods.co.uk/help/buying-advice/washing-machine/4035-useless-washing-machine-features https://www.ukwhitegoods.co.uk/help/buying-advice/washing-ma... ...
solarkraft 6y ago
I personally don't expect the 2 years, but tell that to the regulator. You may be able to declare it as a DIY kit, but I have doubts. But I suppose this type of stuff is exactly what the higher priced stores are for. If you want it cheap but without support, buy directly from China.
- belval 6y ago
  Sure, but I doubt that they ship any kind of volume that would draw the attention of EU regulators. Also Pine64 is from China, they are based in Hong Kong iirc. The shipping warehouse in Poland is just a place where they keep stocks.
  - megous 6y ago
    It's not about the volume. There were issues shipping into particular countries that may actually check items on the border for more than just price matching the product so customs/VAT is not gamed, and the state gets their proper cut. Things like manual in the language of the country, certifications, etc. My country is more on the "we just want the cut" side, but some people in Germany had trouble getting individual shipments into the country, for example.
adamdusty 6y ago
Its a phone you can purchase from their website that they will send to you. The purchasing process is exactly the same as buying a galaxy s21. If companies could just say "this is an unfinished product" to get around mandatory warranties, everyone would do it. PinePhone should not be exempt because they are selling what they call a beta product.
- int_19h 6y ago
  This would effectively kill devices like PinePhone, because they wouldn't be able to test the product in development with the community. Is that really the desirable outcome? It's not like we're talking about some kind of small print in the EULA here, either. It's prominently plastered all across the website, and during the ordering process.

by belval 6y ago

miralize 6y ago

Does the EU law make exemptions for unfinished products? They're still providing you a product.

belval 6y ago
These laws were made to protect regular consumers when they buy a washing machine to ensure that the manufacturer could not screw them over. This is Pine64, which is about as close to community driven hardware development as you can get. They give you the open-source design and source code. If you think you might need a two year guarantee just don't buy their product, it's probably not a good fit for you anyway.
- swiley 6y ago
  Regular consumers are not supposed to buy it. They probably wouldn't be able to use it and certainly wouldn't get much out of it.
- pta2002 6y ago
  This isn't about needing it though, as far as I can tell it's legally required, so I don't know how (if at all) they're getting around that.
- megous 6y ago
  > These laws were made to protect regular consumers when they buy a washing machine to ensure that the manufacturer could not screw them over over the last few decades: That didn't work out very well. They just found different, more insidious ways of screwing people over. https://www.ukwhitegoods.co.uk/help/buying-advice/washing-machine/4099-performance-cheating https://www.ukwhitegoods.co.uk/help/buying-advice/washing-ma... https://www.ukwhitegoods.co.uk/help/buying-advice/washing-machine/3311-are-washing-machine-load-size-ratings-the-truth https://www.ukwhitegoods.co.uk/help/buying-advice/washing-ma... https://www.ukwhitegoods.co.uk/help/buying-advice/washing-machine/2974-washing-machine-washing-machine-sealed-tubs-a-why-you-should-care https://www.ukwhitegoods.co.uk/help/buying-advice/washing-ma... https://www.ukwhitegoods.co.uk/help/buying-advice/washing-machine/4035-useless-washing-machine-features https://www.ukwhitegoods.co.uk/help/buying-advice/washing-ma... ...

solarkraft 6y ago

I personally don't expect the 2 years, but tell that to the regulator. You may be able to declare it as a DIY kit, but I have doubts. But I suppose this type of stuff is exactly what the higher priced stores are for. If you want it cheap but without support, buy directly from China.

belval 6y ago
Sure, but I doubt that they ship any kind of volume that would draw the attention of EU regulators. Also Pine64 is from China, they are based in Hong Kong iirc. The shipping warehouse in Poland is just a place where they keep stocks.
- megous 6y ago
  It's not about the volume. There were issues shipping into particular countries that may actually check items on the border for more than just price matching the product so customs/VAT is not gamed, and the state gets their proper cut. Things like manual in the language of the country, certifications, etc. My country is more on the "we just want the cut" side, but some people in Germany had trouble getting individual shipments into the country, for example.

adamdusty 6y ago

Its a phone you can purchase from their website that they will send to you. The purchasing process is exactly the same as buying a galaxy s21. If companies could just say "this is an unfinished product" to get around mandatory warranties, everyone would do it. PinePhone should not be exempt because they are selling what they call a beta product.

int_19h 6y ago
This would effectively kill devices like PinePhone, because they wouldn't be able to test the product in development with the community. Is that really the desirable outcome? It's not like we're talking about some kind of small print in the EULA here, either. It's prominently plastered all across the website, and during the ordering process.