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We use Intercom for support and sales, but also for email (drip style), mass emails like product updates and in-app notifications. Any plans for that?
by tnolet 6y ago
We use Intercom for support and sales, but also for email (drip style), mass emails like product updates and in-app notifications.
Any plans for that?
- sojanofficial 6y agoRight now Chatwoot is suited primarily for support and sales use cases where its one on one conversations with the customer. But we do have our eyes on marketing use cases(campaigns) in our future roadmap.