6 ms·

According to the official status page, the whole datacenter is still green http://status.ovh.com/vms/index_sbg2.html http://status.ovh.com/vms/index_sbg2.html

by nikanj 6y ago

aetherspawn 6y ago
You're completely right. IMO this is the best comment in this whole thread. Their status page must be broken, or it's a lie.
- bootloop 6y ago
  If there is a SLA with consequences associated with it every status page is going to be a lie.
  - aetherspawn 6y ago
    Well, it sucks to catch fire and I care for the employees and the firemen, but if their status page is a lie then I have a whole lot less sympathy for the business. That's shady business and they should feel bad. I can appreciate an honest mistake though, like the status page server cron is hosted in the same cluster that caught fire and hence it burnt down and can't update the page anymore.
    - Ploskin 6y ago
      Is the status page relevant though? At the very least, OVH immediately made a status announcement on their support page and they've been active on Twitter. I don't see anything shady here. From their support page: > The whole site has been isolated, which impacts all our services on SBG1, SBG2, SBG3 and SBG4. If your production is in Strasbourg, we recommend to activate your Disaster Recovery Plan What more could you want?
      - PudgePacket 6y ago
        > Is the status page relevant though? What's the point of a status page then if it does not show you the status? I don't want to be chasing down twitter handles and support pages during an outage.
        Scoundreller 6y ago
        Still better than Amazon where their status page describes little and fat chance of anyone official sharing anything on social media either. I wonder if a server fire would cause Amazon to go to status red. So far anything and everything has fallen under yellow.
      - deleted 6y ago
        [deleted]
      - kahrl 6y ago
        To have a status page that reflects actual statuses? To know that I'm not being lied to or taken advantage of? To know that my SLA is being honored?
- whalesalad 6y ago
  lol... that’s how most status pages are
deno 6y ago
Screenshot: https://i.imgur.com/2rpWv0P.png https://i.imgur.com/2rpWv0P.png
tweetle_beetle 6y ago
I feel like there should be place to report infrastructure suppliers with misleading status pages, some kind of crowdsourced database. Without this information, you only find out that they are misleading when something goes very wrong. At best you might be missing out on some SLA refunds, but at worst it could be disasterous for a business. I've been on the wrong side of a update-by-hand status system from a hosting provider before and it wasn't fun.
- vntok 6y ago
  https://downdetector.fr/ https://downdetector.fr/
  - tweetle_beetle 6y ago
    Thanks, can't belive it's taken me 8 years to learn about that.
  - hedora 6y ago
    Wtf is this disclaimer on Down Detector for? (Navigate to OVH page.). It sits in front of user comments, I think: > Unable to display this content to due missing consent. By law, we are required to ask your consent to show the content that is normally displayed here.
    - Symbiote 6y ago
      It's a Disqus widget. If you denied consent for third party tracking, they can't load it. I've usually seen this with embedded videos rather than comments.
- globular-toast 6y ago
  Who monitors the monitors? Agreed, though. A fake status page is worse than no status page. I don't mind if the status page states that it's manually updated every few hours as long as it's honest. But don't make it look like it's automated when it's not.
- joshspankit 6y ago
sgeisler 6y ago
It seems to be a static site, which seems reasonable since it aggregates a lot of data and might encounter high load when something goes wrong, so generating it live without caching is not viable. So maybe the server that normally updates it is down too (not that this would be a good excuse)?
- keraf 6y ago
  10+ hours cache on a status page doesn't look like real-time monitoring to me. I think this is probably linked to a manual reporting system and they got bigger fish to fry at the moment than updating this status page.
  - sigotirandolas 6y ago
    Counterpoint: There's a constantly updating timestamp at the top of the page that suggests it's automated and real time.
exikyut 6y ago
https://archive.is/LOHVS https://archive.is/LOHVS http://web.archive.org/web/20210310100021/http://status.ovh.com/vms/index_sbg2.html http://web.archive.org/web/20210310100021/http://status.ovh....
jakub_g 6y ago
Also, 3 years ago they had an outage in Strasbourg, and the status page was down apparently as a result of the outage. https://news.ycombinator.com/item?id=15661218 https://news.ycombinator.com/item?id=15661218 They are not the only ones though. All too common. Well, it's tricky to set this up properly. The only proper way would be to use external infra for the status page.
- lebaux 6y ago
  Isn’t that why things like statuspage.io exist, though?
  - dolmen 6y ago
    Where is statuspage.io hosted?
    - formerly_proven 6y ago
      In the cloud of course. Why do you ask?
    - cortesoft 6y ago
      I work for a CDN, and we had to change our status page provider once when they became our customer.
    - deleted 6y ago
      [deleted]
- kalleboo 6y ago
  It's not difficult to make a status page with minimal false negatives. Throw up a server on another host that shows red when it doesn't get a heartbeat. But then instead you end up with false positives. And people will use false positives against you to claim refunds against your SLA. So nobody chooses to make an honest status page.
  - jakub_g 6y ago
damsta 6y ago
Four hours later still green.
kkwtfeliz 6y ago
The weather map is interesting: http://weathermap.ovh.net/ http://weathermap.ovh.net/ No traffic whatsoever between sbg-g1 and sbg-g2 ant their peers.
gpm 6y ago
> Legend: Servers down: 0 1+ 4+ 6+ 8+ 10+ 15+ If they don't have any servers anymore, how can they be down ;)
gadrev 6y ago
Noticed the same this morning, but note they took the link out of the main page (of SBG2 and 3): https://www.ovh.com/world/community/status/ https://www.ovh.com/world/community/status/ Probably the best they could do at the moment.

According to the official status page, the whole datacenter is still green http://status.ovh.com/vms/index_sbg2.html http://status.ovh.com/vms/index_sbg2.html

by nikanj 6y ago

According to the official status page, the whole datacenter is still green http://status.ovh.com/vms/index_sbg2.html http://status.ovh.com/vms/index_sbg2.html

aetherspawn 6y ago

You're completely right. IMO this is the best comment in this whole thread. Their status page must be broken, or it's a lie.

bootloop 6y ago
If there is a SLA with consequences associated with it every status page is going to be a lie.
- aetherspawn 6y ago
  Well, it sucks to catch fire and I care for the employees and the firemen, but if their status page is a lie then I have a whole lot less sympathy for the business. That's shady business and they should feel bad. I can appreciate an honest mistake though, like the status page server cron is hosted in the same cluster that caught fire and hence it burnt down and can't update the page anymore.
  - Ploskin 6y ago
    Is the status page relevant though? At the very least, OVH immediately made a status announcement on their support page and they've been active on Twitter. I don't see anything shady here. From their support page: > The whole site has been isolated, which impacts all our services on SBG1, SBG2, SBG3 and SBG4. If your production is in Strasbourg, we recommend to activate your Disaster Recovery Plan What more could you want?
    - PudgePacket 6y ago
      > Is the status page relevant though? What's the point of a status page then if it does not show you the status? I don't want to be chasing down twitter handles and support pages during an outage.
      - Scoundreller 6y ago
        Still better than Amazon where their status page describes little and fat chance of anyone official sharing anything on social media either. I wonder if a server fire would cause Amazon to go to status red. So far anything and everything has fallen under yellow.
    - deleted 6y ago
      [deleted]
    - kahrl 6y ago
      To have a status page that reflects actual statuses? To know that I'm not being lied to or taken advantage of? To know that my SLA is being honored?
whalesalad 6y ago
lol... that’s how most status pages are

deno 6y ago

Screenshot: https://i.imgur.com/2rpWv0P.png https://i.imgur.com/2rpWv0P.png

tweetle_beetle 6y ago

I feel like there should be place to report infrastructure suppliers with misleading status pages, some kind of crowdsourced database. Without this information, you only find out that they are misleading when something goes very wrong. At best you might be missing out on some SLA refunds, but at worst it could be disasterous for a business. I've been on the wrong side of a update-by-hand status system from a hosting provider before and it wasn't fun.

vntok 6y ago
https://downdetector.fr/ https://downdetector.fr/
- tweetle_beetle 6y ago
  Thanks, can't belive it's taken me 8 years to learn about that.
- hedora 6y ago
  Wtf is this disclaimer on Down Detector for? (Navigate to OVH page.). It sits in front of user comments, I think: > Unable to display this content to due missing consent. By law, we are required to ask your consent to show the content that is normally displayed here.
  - Symbiote 6y ago
    It's a Disqus widget. If you denied consent for third party tracking, they can't load it. I've usually seen this with embedded videos rather than comments.
globular-toast 6y ago
Who monitors the monitors? Agreed, though. A fake status page is worse than no status page. I don't mind if the status page states that it's manually updated every few hours as long as it's honest. But don't make it look like it's automated when it's not.
joshspankit 6y ago

sgeisler 6y ago

It seems to be a static site, which seems reasonable since it aggregates a lot of data and might encounter high load when something goes wrong, so generating it live without caching is not viable. So maybe the server that normally updates it is down too (not that this would be a good excuse)?

keraf 6y ago
10+ hours cache on a status page doesn't look like real-time monitoring to me. I think this is probably linked to a manual reporting system and they got bigger fish to fry at the moment than updating this status page.
- sigotirandolas 6y ago
  Counterpoint: There's a constantly updating timestamp at the top of the page that suggests it's automated and real time.

exikyut 6y ago

https://archive.is/LOHVS https://archive.is/LOHVS http://web.archive.org/web/20210310100021/http://status.ovh.com/vms/index_sbg2.html http://web.archive.org/web/20210310100021/http://status.ovh....

jakub_g 6y ago

Also, 3 years ago they had an outage in Strasbourg, and the status page was down apparently as a result of the outage. https://news.ycombinator.com/item?id=15661218 https://news.ycombinator.com/item?id=15661218 They are not the only ones though. All too common. Well, it's tricky to set this up properly. The only proper way would be to use external infra for the status page.

lebaux 6y ago
Isn’t that why things like statuspage.io exist, though?
- dolmen 6y ago
  Where is statuspage.io hosted?
  - formerly_proven 6y ago
    In the cloud of course. Why do you ask?
  - cortesoft 6y ago
    I work for a CDN, and we had to change our status page provider once when they became our customer.
  - deleted 6y ago
    [deleted]
kalleboo 6y ago
It's not difficult to make a status page with minimal false negatives. Throw up a server on another host that shows red when it doesn't get a heartbeat. But then instead you end up with false positives. And people will use false positives against you to claim refunds against your SLA. So nobody chooses to make an honest status page.
- jakub_g 6y ago

damsta 6y ago

Four hours later still green.

kkwtfeliz 6y ago

The weather map is interesting: http://weathermap.ovh.net/ http://weathermap.ovh.net/ No traffic whatsoever between sbg-g1 and sbg-g2 ant their peers.

gpm 6y ago

> Legend: Servers down: 0 1+ 4+ 6+ 8+ 10+ 15+ If they don't have any servers anymore, how can they be down ;)

gadrev 6y ago

Noticed the same this morning, but note they took the link out of the main page (of SBG2 and 3): https://www.ovh.com/world/community/status/ https://www.ovh.com/world/community/status/ Probably the best they could do at the moment.