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I helped a couple of small businesses set up maps business listings a few years back. One was going great for years then in about 3-4 days got a bunch of fraudu

by Dyac 6y ago

I helped a couple of small businesses set up maps business listings a few years back. One was going great for years then in about 3-4 days got a bunch of fraudulent bad reviews from a disgruntled ex exployee. We tried for months to remove them, every single way possible but were never able to. In the end we had to nuke the whole Google business listing, which wasn't easy either.

pbhjpbhj 6y ago
You can reply though, IIRC. A good response to a negative review is a massive plus to me. Aside: somehow businesses get moved - even major ones like a local McDo got moved to the wrong location. Takes weeks for corrections from when I report them. I really can't understand that one. This too could be a killer for a small business, getting shifted to the wrong location. In a similar vein, I'm forever having to report our opening hours and things to Facebook as we don't have any (small craft shop, open by arrangement) and people insist on adding some. It's all really weirdly handled. I suppose it's the presence of untrustworthy parties in such disclosures though Google should have enough trust signals to weight users input.