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Element is my only messaging client and I don't really understand the "reliability" comments. Sure it has momentary downtime with the official matrix.org serve

by lrvick 6y ago

Element is my only messaging client and I don't really understand the "reliability" comments. Sure it has momentary downtime with the official matrix.org servers for maybe a minute but this is why we should pursue setting up smaller servers for our social groups in the long run. I can't think of anything as unreliable as the multiple days of downtime Signal had.

sodality2 6y ago
Several months ago (and a few months before that!) nothing would go from my phone to my laptop with separate accounts on different servers. Messages, calls, etc all didn't deliver. I'm definitely gonna try again soon, but those reliability issues put me off from it for a while. Unless it's some sort of internet issue?
- Arathorn 6y ago
  Weird. we're not aware of a failure mode like that. For what it's worth, most of the VoIP stuff has been rewritten over the last few months and is feeling much better these days.
  - sodality2 6y ago
    I will certainly be retrying it then, thanks! That was honestly my only holdout because everything else about matrix/element excites me (federation, easy integration, multi device with keys, etc).
- lrvick 6y ago
  There were some significant upgrades that were a bit bumpy between clients of differing versions etc, but today I have 0 problems using Element across several devices seamlessly.
Macha 6y ago
Yeah, reliability is pretty much on par with discord or slack. Neither of them have the same level of reliability as say Whatsapp or iMessage, but it hasn't been a blocker to them, or isn't mentioned every time they're brought up.
- patcon 6y ago
  From my perspective as someone who uses it every day for work on a community server my coworkers arduously maintain, this is 100% NOT true for us (I'm not leaving Matrix, but it's def not on par with Slack)
  - Arathorn 6y ago
    it sounds like there’s something wrong with the server; it shouldn’t be arduous to maintain. please ping us if you haven’t already.

by lrvick 6y ago

sodality2 6y ago

Several months ago (and a few months before that!) nothing would go from my phone to my laptop with separate accounts on different servers. Messages, calls, etc all didn't deliver. I'm definitely gonna try again soon, but those reliability issues put me off from it for a while. Unless it's some sort of internet issue?

Arathorn 6y ago
Weird. we're not aware of a failure mode like that. For what it's worth, most of the VoIP stuff has been rewritten over the last few months and is feeling much better these days.
- sodality2 6y ago
  I will certainly be retrying it then, thanks! That was honestly my only holdout because everything else about matrix/element excites me (federation, easy integration, multi device with keys, etc).
lrvick 6y ago
There were some significant upgrades that were a bit bumpy between clients of differing versions etc, but today I have 0 problems using Element across several devices seamlessly.

Macha 6y ago

Yeah, reliability is pretty much on par with discord or slack. Neither of them have the same level of reliability as say Whatsapp or iMessage, but it hasn't been a blocker to them, or isn't mentioned every time they're brought up.

patcon 6y ago
From my perspective as someone who uses it every day for work on a community server my coworkers arduously maintain, this is 100% NOT true for us (I'm not leaving Matrix, but it's def not on par with Slack)
- Arathorn 6y ago
  it sounds like there’s something wrong with the server; it shouldn’t be arduous to maintain. please ping us if you haven’t already.