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I think this is a difference between what someone who knows what's going on under the hood understands the disclaimer to mean, and what other/most people unders
by rrmm 6y ago
I think this is a difference between what someone who knows what's going on under the hood understands the disclaimer to mean, and what other/most people understand it.
The disclaimer put front and center is designed to tell you exactly what is going on. But, I'm not at all surprised that most people assume incognito/private modes provide far more protection than they actually do.
This is a fairly difficult and important technical communication problem: To make sure that most people after reading something understand what is meant. It's why you end up with all those really stupid sounding disclaimers on various products not do stupid things that seem obvious not to do.
- cwillu 6y agoOnly because of the tension between honest communication and marketing. It is not shameful for a feature to be used less because it's misunderstood, but KPI's and product managers don't see the world that way, thus the tension.
- rrmm 6y agoI don't think that's always the case or completely the case here. What is actually communicated is dependent on both parties in the communication. An entirely accurate statement can be made by one party, intended to communicate the facts in good faith. However, depending on what the second party knows, the statement may not actually communicate what was intended or what is true and accurate. The difficulty then is saying something which is short enough to actually get read and still communicates to a large majority of people an accurate understanding of the situation. Again, this is the best case where the people making the statement are acting in good faith. It all goes down hill from there though, if they are actually trying to mislead.