4 ms·
General feedback: - I want to try this but I'm not sure how much it will cost in total. I see a lot of hints, but no clear pricing on the total treatment cost
by candiddevmike 6y ago
General feedback:
- I want to try this but I'm not sure how much it will cost in total. I see a lot of hints, but no clear pricing on the total treatment cost. I know from experience with a local allergy clinic, this treatment is ridiculously expensive.
- I also see no claims around how long the treatment will last (on average)
- I'm not sure I understand how an at home allergy test works or suffices for diagnosis. I'm also fairly skeptical on how allergies are diagnosed in general--when I have had the skin tests performed, they were highly "subjective" to the point of lunacy--drawing circles, measuring with a ruler, etc.
- Can you treat food allergies?
- There are quite a few UI issues--lack of borders, padding, and clutter. You're going for trust here, you should make sure your website looks the part.
- I also keep getting a cookie request thing from a separate domain, wtf?
- ahstilde 6y agoThank you for the feedback! On total cost: We charge $99/mo. It's hard to give a total cost without knowing more about each person's specific allergy triggers and how well immunotherapy takes for them. Generally, we expect patients to be with us for up 5 years. On how long treatment lasts: I spoke to this in the total cost section, but it's hard to make a blanket statement. On our at-home allergy test: We use a CLIA-certified allergy test which is used by allergy doctors across the United States. Specifically, we test for allergen-specific immunoglobulin E (IgE). IgE antibodies are normally found in small amounts in the blood, but higher amounts can be a sign that the body overreacts to allergens. This can lead to an allergic reaction. We don't treat to the test, however. Every patient shares their personal allergy history with their doctor, and the doctor uses both the allergy test and reported allergy history to create the personalized allergy treatment plan. On food allergies: Wyndly only treats environmental allergies like pollen, pet dander, and dust. We do not treat food allergies. There are a number of promising therapies currently undergoing clinical trials for food allergy oral immunotherapy, and we are optimistically awaiting the results. UI issues: You're absolutely right, we need to establish trust, and a shoddy website does not help us. We're always trying to improve the UI and UX. Cookie request: I'm not sure what this is. Can you share a screenshot? It is possible it is from our HIPAA-compliant scheduler which is embedded through an iframe.
- Shoop 6y agoIs IgE present in the bloodstream if I have not been exposed to the allergen recently? E.g. will I show as positive for a pet dander allergy if I have not been around pets for many years?
- ahstilde 6y agoYes, the test can detect allergies even if you haven't been exposed for some time. However, we can use any allergy test you have -- a QuestLabs ImmunoCap or a traditional mulit-needle scratch test.
- mastermojo 6y agoI'm trying to interpret this statement. Are patients paying for therapy for 5 years before seeing effects, or is a course of treatment valid for 5 years?
- ahstilde 6y agoSorry about that! I'll try to be more clear: Patients see improvement in symptoms after 6 months, with some patients reporting improvement as soon as 6 weeks. If patients stays on drops for 5 years, they can expect significant decrease in allergy symptoms for decades, even once they have stopped taking a daily allergy drop. If the patient stops taking their allergy drops, they will still see a reduction of their allergy symptoms, but it won't last for decades -- it may only last a few months.