4 ms·
I also wonder - in general - about the cost/effort to offer some form of support to 10.000+ users. If half of them has even a basic question, that's already 5.
by achairapart 6y ago
I also wonder - in general - about the cost/effort to offer some form of support to 10.000+ users.
If half of them has even a basic question, that's already 5.000 answers to deal with.
- Aeolun 6y agoA little bit more than 12 answers a day. But if they are basic questions you should be able to resolve a lot of them with a FAQ before you get to 10k customers.