8 ms·

So it's London law firm Summerfield Browne (https://www.summerfieldbrowne.com/ https://www.summerfieldbrowne.com/) who attacked someone leaving a review about t

by oauea 6y ago

So it's London law firm Summerfield Browne (https://www.summerfieldbrowne.com/ https://www.summerfieldbrowne.com/) who attacked someone leaving a review about their business. If you're searching for reviews about London law firm Summerfield Browne on Google and are lucky enough to find this post, consider if you want to work with a business that will attack people posting reviews about them. Can you really trust the reviews you might already have read, or are they just suppressing all the negativity?

sdfhbdf 6y ago
Are you trying to game SEO here?
- forgetfulness 6y ago
  It seems like it, to raise awareness of Summerfield Browne attorneys' dealings.
  - sokoloff 6y ago
    If I was looking for a lawyer or Corporate, Litigation, Patent, Business, Contracts, Employment, Intellectual Property, Technology, Software, Banking, Finance, Internet, Website, or Sports Law Solicitors Services, in London, Birmingham, Cambridge, Oxford, Market Harborough, Leicester, England or Wales, I would definitely look into Summerfield Browne ( https://www.summerfieldbrowne.com/ https://www.summerfieldbrowne.com/ ) and consider their overall reputation and history of dealings before making my selection of attorney, lawyer, or solictor.
    - lostlogin 6y ago
      You left out ‘Japanese Knotweed Solicitors’, an area in which they claim to specialise. Cavity wall and subsidence solicitors are rather less interesting.
- lostlogin 6y ago
  Game, or use it exactly like it’s supposed to work?
tartoran 6y ago
Yeah, I wouldn’t touch them with a ten foot pole after this litigation came to surface and reading a bad review wouldn’t have the same effects. It’s the Streisand's effect and also the shuddering idea of taking legal actions against your customers. Who'd want to use a service which could ruin them financially? And as far as bad reviews nearly everything on the internet has some bad reviews, no exceptions. A lot of times it’s to do with the reviewers themselves being unhappy no matter what.
Daho0n 6y ago
Summerfield Browne law firm? Thank you.
- RankingMember 6y ago
  Just to be clear, that's Summerfield Browne law firm right? ;) This appears to be their website: https://www.summerfieldbrowne.com/ https://www.summerfieldbrowne.com/ Looks like they might've done better to spend the effort making a website that looks like it was made in the last decade before attacking people for negative online reviews.
  - imdsm 6y ago
    Summerfield Browne? The law firm? https://www.summerfieldbrowne.com/ https://www.summerfieldbrowne.com/? I hear they may take you to court if you post a bad review. Proceed with caution!
  - kevin_thibedeau 6y ago
    They're going for the Lings Cars aesthetic of dated web design.
fouc 6y ago
Talk about winning the battle but losing the war.
jboog 6y ago
Seems perfectly reasonable to go after someone for libel for literally committing libel. The guy shamelessly lied and called the law firm a "scam".
- henryaj 6y ago
  What lies did he tell?
  - BoorishBears 6y ago
    > He then left a review accusing the firm of being "another scam solicitor", according to court documents. > The firm took legal action, stating that this was untrue and defamatory. Seeing as he pulled the old "give me back my money and I'll delete that" it sure sounds like the typical leave a bad review for leverage strategy, his mistake was straight up lying. - I got in a dispute with an apartment management over my deposit and left a review with dozens upon dozens of well documented missteps they had taken during my tenancy complete with pictures. I didn't lie and I didn't embellish... 20 minutes later I got a call that my deposit was being refunded in full and asking if I could kindly take down my review. I hadn't lied in it so I never took it down, but I did condense it, removed the pictures and mentioned they had returned my deposit finally.
    - Nasrudith 6y ago
      That is considered a lie in the UK? In the US that would be considered an obvious equivalent of "shitty and only out for themselves". Everyone already knows lawyers are master of screwing you over with contracts legally.
      - jboog 6y ago
        That's because it is usually perfectly legal to lie about someone in the US and just call it "hyperbole" or something. Our libel laws are incredibly permissive in the US. See Elon Musk calling a guy a "pedo" repeatedly with zero evidence, because he pissed him off online. Although there were other issues in that case. The UK has way more strict libel laws than the US. If you lie about someone it's a LOT easier to get a civil judgment against you. Hency why a ton of magazines/newspapers have been successfully sued over libel whereas in the US this almost never happens.
tzs 6y ago
> Can you really trust the reviews you might already have read, or are they just suppressing all the negativity? If you look at the reviews from before this story broke, you would see that the answer is no, they are not suppressing all the negativity. They mostly had positive reviews, but there were a few that were quite negative.
- mynameisvlad 6y ago
  I really don't like their responses to the negative reviews. They are very fact-driven (which may be a positive in a law firm) but they lack a lot of tact and empathy. It sounds like a robot wrote them based on the internal case notes.
Hamuko 6y ago
2.1 stars out of 5 on TrustPilot? Would not choose to do my business with them!
bitcharmer 6y ago
Thank you, I was looking for a London law firm. Will avoid them like the plague.
72deluxe 6y ago
Interestingly, they load Google Analytics with no cookie warning which seems a violation of GDPR.
TeeWEE 6y ago
If you want you can leave a review here: https://www.google.com/maps/place/Summerfield+Browne+Solicitors/@51.5111536,-0.1408972,17z/data=!3m2!4b1!5s0x487604d5ba6fc26d:0xb79e982267c11e28!4m12!1m6!3m5!1s0x487604d5627c6097:0x376c022f0bbfdbac!2sSummerfield+Browne+Solicitors!8m2!3d51.5111536!4d-0.1387085!3m4!1s0x487604d5627c6097:0x376c022f0bbfdbac!8m2!3d51.5111536!4d-0.1387085 https://www.google.com/maps/place/Summerfield+Browne+Solicit...
- TLightful 6y ago
  Wow ... what a mess ... I guess they'll need to disband and reform under a different name. They're over.
  - jolmg 6y ago
    With respect to the Google reviews, maybe not? > Reviews are automatically processed to detect inappropriate content like fake reviews and spam. We may take down reviews that are flagged in order to comply with Google policies or legal obligations. Once this dies down, those reviews could get deleted.
    - imdsm 6y ago
      That tends to happen, they're removed, and then after review, they're reinstated.
- passivate 6y ago
  There are several obviously fake/over the top reviews now. I hope people didn't leave them after reading your comment.
rokhayakebe 6y ago
It depends. If 40 people leave a business negative reviews, then you should probably look for another one to work with. If a single person leaves 40 reviews for the same business under different accounts, then that is a different story.

by oauea 6y ago

sdfhbdf 6y ago

Are you trying to game SEO here?

forgetfulness 6y ago
It seems like it, to raise awareness of Summerfield Browne attorneys' dealings.
- sokoloff 6y ago
  If I was looking for a lawyer or Corporate, Litigation, Patent, Business, Contracts, Employment, Intellectual Property, Technology, Software, Banking, Finance, Internet, Website, or Sports Law Solicitors Services, in London, Birmingham, Cambridge, Oxford, Market Harborough, Leicester, England or Wales, I would definitely look into Summerfield Browne ( https://www.summerfieldbrowne.com/ https://www.summerfieldbrowne.com/ ) and consider their overall reputation and history of dealings before making my selection of attorney, lawyer, or solictor.
  - lostlogin 6y ago
    You left out ‘Japanese Knotweed Solicitors’, an area in which they claim to specialise. Cavity wall and subsidence solicitors are rather less interesting.
lostlogin 6y ago
Game, or use it exactly like it’s supposed to work?

tartoran 6y ago

Yeah, I wouldn’t touch them with a ten foot pole after this litigation came to surface and reading a bad review wouldn’t have the same effects. It’s the Streisand's effect and also the shuddering idea of taking legal actions against your customers. Who'd want to use a service which could ruin them financially? And as far as bad reviews nearly everything on the internet has some bad reviews, no exceptions. A lot of times it’s to do with the reviewers themselves being unhappy no matter what.

Daho0n 6y ago

Summerfield Browne law firm? Thank you.

RankingMember 6y ago
Just to be clear, that's Summerfield Browne law firm right? ;) This appears to be their website: https://www.summerfieldbrowne.com/ https://www.summerfieldbrowne.com/ Looks like they might've done better to spend the effort making a website that looks like it was made in the last decade before attacking people for negative online reviews.
- imdsm 6y ago
  Summerfield Browne? The law firm? https://www.summerfieldbrowne.com/ https://www.summerfieldbrowne.com/? I hear they may take you to court if you post a bad review. Proceed with caution!
- kevin_thibedeau 6y ago
  They're going for the Lings Cars aesthetic of dated web design.

fouc 6y ago

Talk about winning the battle but losing the war.

jboog 6y ago

Seems perfectly reasonable to go after someone for libel for literally committing libel. The guy shamelessly lied and called the law firm a "scam".

henryaj 6y ago
What lies did he tell?
- BoorishBears 6y ago
  > He then left a review accusing the firm of being "another scam solicitor", according to court documents. > The firm took legal action, stating that this was untrue and defamatory. Seeing as he pulled the old "give me back my money and I'll delete that" it sure sounds like the typical leave a bad review for leverage strategy, his mistake was straight up lying. - I got in a dispute with an apartment management over my deposit and left a review with dozens upon dozens of well documented missteps they had taken during my tenancy complete with pictures. I didn't lie and I didn't embellish... 20 minutes later I got a call that my deposit was being refunded in full and asking if I could kindly take down my review. I hadn't lied in it so I never took it down, but I did condense it, removed the pictures and mentioned they had returned my deposit finally.
  - Nasrudith 6y ago
    That is considered a lie in the UK? In the US that would be considered an obvious equivalent of "shitty and only out for themselves". Everyone already knows lawyers are master of screwing you over with contracts legally.
    - jboog 6y ago
      That's because it is usually perfectly legal to lie about someone in the US and just call it "hyperbole" or something. Our libel laws are incredibly permissive in the US. See Elon Musk calling a guy a "pedo" repeatedly with zero evidence, because he pissed him off online. Although there were other issues in that case. The UK has way more strict libel laws than the US. If you lie about someone it's a LOT easier to get a civil judgment against you. Hency why a ton of magazines/newspapers have been successfully sued over libel whereas in the US this almost never happens.

tzs 6y ago

> Can you really trust the reviews you might already have read, or are they just suppressing all the negativity? If you look at the reviews from before this story broke, you would see that the answer is no, they are not suppressing all the negativity. They mostly had positive reviews, but there were a few that were quite negative.

mynameisvlad 6y ago
I really don't like their responses to the negative reviews. They are very fact-driven (which may be a positive in a law firm) but they lack a lot of tact and empathy. It sounds like a robot wrote them based on the internal case notes.

Hamuko 6y ago

2.1 stars out of 5 on TrustPilot? Would not choose to do my business with them!

bitcharmer 6y ago

Thank you, I was looking for a London law firm. Will avoid them like the plague.

72deluxe 6y ago

Interestingly, they load Google Analytics with no cookie warning which seems a violation of GDPR.

TeeWEE 6y ago

If you want you can leave a review here: https://www.google.com/maps/place/Summerfield+Browne+Solicitors/@51.5111536,-0.1408972,17z/data=!3m2!4b1!5s0x487604d5ba6fc26d:0xb79e982267c11e28!4m12!1m6!3m5!1s0x487604d5627c6097:0x376c022f0bbfdbac!2sSummerfield+Browne+Solicitors!8m2!3d51.5111536!4d-0.1387085!3m4!1s0x487604d5627c6097:0x376c022f0bbfdbac!8m2!3d51.5111536!4d-0.1387085 https://www.google.com/maps/place/Summerfield+Browne+Solicit...

TLightful 6y ago
Wow ... what a mess ... I guess they'll need to disband and reform under a different name. They're over.
- jolmg 6y ago
  With respect to the Google reviews, maybe not? > Reviews are automatically processed to detect inappropriate content like fake reviews and spam. We may take down reviews that are flagged in order to comply with Google policies or legal obligations. Once this dies down, those reviews could get deleted.
  - imdsm 6y ago
    That tends to happen, they're removed, and then after review, they're reinstated.
passivate 6y ago
There are several obviously fake/over the top reviews now. I hope people didn't leave them after reading your comment.

rokhayakebe 6y ago

It depends. If 40 people leave a business negative reviews, then you should probably look for another one to work with. If a single person leaves 40 reviews for the same business under different accounts, then that is a different story.