Your numbers are wrong, you can get 'developer support' for $29/mo or 3% of AWS cost (whichever is higher), and 'business support' at $100/mo or 10% of AWS cost

Your numbers are wrong, you can get 'developer support' for $29/mo or 3% of AWS cost (whichever is higher), and 'business support' at $100/mo or 10% of AWS cost. In my experience, the support reps are qualified engineers that take your issues seriously, and it's something that we gladly pay for (particularly since it's opt-in, and you can change your mind at any time). Source: https://aws.amazon.com/de/premiumsupport/pricing/ https://aws.amazon.com/de/premiumsupport/pricing/