3 ms·
We keep hearing horror stories like this on HN and yet Google Cloud revenue jumps to $13.06 billion in 2020, up 47% year-over-year from $8.92 billion in 2019.
by muratsu 6y ago
We keep hearing horror stories like this on HN and yet Google Cloud revenue jumps to $13.06 billion in 2020, up 47% year-over-year from $8.92 billion in 2019.
Either HN bias towards google is making sure these posts hit front page frequently (frequent enough for me to notice at least) or certain tiers of customers are treated differently.
- MattGaiser 6y agoGoogle Cloud at least has a contact page with a contact form. https://cloud.google.com/contact https://cloud.google.com/contact It may not be the right human, but it will be a human you get in touch with.
- muratsu 6y agoOn revenue reports, the term Google Cloud includes Google Cloud Platform (GCP) and Google Workspace (formerly G Suite). Sorry for the confusion.
- MattGaiser 6y agoTry the form anyway :)
- Clewza313 6y agoYou probably want support, not a salesperson: https://cloud.google.com/support/ https://cloud.google.com/support/ Basic billing support (including account suspensions etc) is available to all GCP users for free via ticket, chat or phone.
- matkoniecz 6y agoNote that many people have Google accounts. 30 000 random bans per year without justification are entirely consistent with Google Cloud revenue in billions. In similar way as people keep doing things despite (sometimes tiny!) potential for death, mutilation or bankruptcy.