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Robinhood's vulnerability is their forced arbitration clause in the ToS. Similar to Doordash: https://www.vox.com/2020/2/12/21133486/doordash-workers-10-millio
by kleton 6y ago
Robinhood's vulnerability is their forced arbitration clause in the ToS. Similar to Doordash: https://www.vox.com/2020/2/12/21133486/doordash-workers-10-million-forced-arbitration-class-action-supreme-court-backfired https://www.vox.com/2020/2/12/21133486/doordash-workers-10-m...
- jcranmer 6y agoIf I read Robinhood's ToS correctly, you agree to not arbitrate any claim you bring up in a class action lawsuit.
- Natsu 6y agoWho is "you" here? The lead plaintiff is the only one taking it to court and everyone else has the option to opt out if they so desire.
- protomyth 6y agoThat's actually the problem. Each separate arbitration costs them a bunch of cash. If you run a startup in CA, you might want to look at this language because it could get you in trouble. A class action would probably be cheaper.
- tgsovlerkhgsel 6y agoAnd if there is something their current user base is good at, it's coordinated mass action. So if this is possible, I expect tens of thousands of arbitration cases to be filed by Monday.
- 1vuio0pswjnm7 6y agoThe DoorDash plaintiffs had valid wage claims. Here, according to Reuters' analysis of the agreeement^1, RobinHood plaintiffs do not have a valid contract claim. There is no breach of contract because the agreement specifically allows for RH to silently refuse to execute orders. What can RH customers sue RH for? If there is no valid claim they can make, then there's no possibility of arbitration. 1. https://web.archive.org/web/20200217224304/https://cdn.robinhood.com/assets/robinhood/legal/Customer%20Agreement.pdf https://web.archive.org/web/20200217224304/https://cdn.robin...
- zenexer 6y agoIt’s currently being widely reported that RH actively closed users’ positions without their permission and refused to let them cancel the trades. While I can’t personally vouch for this being true, if it is, I would expect that’s a little different from “refusal to execute orders.” (As always, take these anecdotes with a grain of salt: even if widely reported, it could very well be untrue.)
- 9387367 6y agoAre they allowed to refuse to execute one side of the trade while executing the other side?