5 ms·

I've been using Android for over a decade now I believe. Have only reviewed a handful of apps and generally been a good citizen. I left a thoughtful one star

I've been using Android for over a decade now I believe. Have only reviewed a handful of apps and generally been a good citizen. I left a thoughtful one star review today and it was deleted. I'm not going to lie, it irks me.

dalbasal 6y ago
This energetic response from so many huge players even outside of WS have really elevated this meme stock saga to a monumental art piece. Another interesting aspect is the back-and-forward. Reddit throttled and seem to have restored the sub. Discord reversed the ban. FB & Google jumped in. Not to mention all the WS action, obviously. Financial press started with an emphatically anti-WSB position but public opinion and regular media went sharply in the other direction. I suspect tomorrow's press will be quite different. WSB nutters believe they have withstood an day of coordinated market manipulation efforts. They're very pumped for round 2. Meanwhile, it seems like brokers, clearing houses, market makers and the markets are getting ready to reopen trading again. The whole thing has become symbolic, and that might mean even more demand tomorrow.
agumonkey 6y ago
It feels like picking votes in a democracy. An interesting concept.
- Barrin92 6y ago
  customer reviews aren't really a 'democracy'. They're supposed to be authentic and reflect the overall quality of the app to the general user. A horde of outraged users bombarding the app even though most people won't care about this particular event distorts the rating comparable to disappointed TV viewers bombing imdb. It ruins the utility for everyone else.
  - bazooka_penguin 6y ago
    I think the review is meant to reflect the entire product, not just the app. That includes robinhood's service, they're not separate. And robinhood passed a lot of people off by restricting the buying of certain stock. The backlash is warranted
    - aplummer 6y ago
      Sadly for me a lot of the apps I've made I'm pretty happy with are filled with reviews that basically say "Sally in customer service was mean, 1 star".
      - jimmydorry 6y ago
        That is part of the customer experience. If Google / Apple really wanted to, they could give more than one dimenion to score on. For example, a five star rating for app quality, fun, and customer service. That they don't shouldn't preclude customers from rating the entire experience.
        aplummer 6y ago
        Yeap I think that is the feature I would like. I still think it’s fine they rate the whole thing by the way, just sad for me!
  - quantummkv 6y ago
    That's how reviews are supposed to function. If the users are outraged at the app for what they feel was wrong behavior by the app and it's associated service, they are entitled to it. Just as I am entitled to leave a glowing review if the issue does not affect me.
    - mike00632 6y ago
      Every product has a defect rate and outraged customers are the most likely to post reviews. Therefore a product is likely to have an overrepresented proportion of negative reviews. This is a tricky problem to correct for. I'm thinking about this more in terms of Amazon reviews, where they perhaps factor in the rate of returns when deciding what and how many reviews to delete.
      - mech422 6y ago
        that just means the reviews skew lower, not that they need to be 'corrected for'... If a good product has 1K 'bad reviews', and a crap product has 10K 'bad reviews' - the system it working. Anything else is just gaming the system to inflate review scores across the board.
        mike00632 6y ago
        When I shop for products on Amazon the problem is such that more or less all reviews are negative. In that case it doesn't matter if it's 1k or 10k, they simply drown out the positive/neutral reviews, even though I'm pretty safe to ignore the "this product was DOA" reviews. The review incentive structure is fundamentally broken.
        mech422 6y ago
        eh - you can actually read all the reviews by rating... if you feel only 3 star reviews are valuable, amazon lets you read just the 3 star reviews. If stuff is being 'drowned out' its because your trying to read all 500 pages of reviews? To me, a much bigger problem is the fact that reviews on amazon are for totally different products then whats being sold (Sellers 'recycle' pages and change the product being sold - allowing them to keep the reviews and ratings) So basically - I have to read the reviews 'most recent' first anyway..
  - 8note 6y ago
    Supposing YouTube looked great, but they turned off the ability to watch videos, it'd also get a 1 star review from me.
- forgingahead 6y ago
  A little bit like pausing counting in the middle of the night, perhaps? /s
  - deleted 6y ago
    [deleted]
  - agumonkey 6y ago
    Oh I guess it's a new trend then :)
wyxuan 6y ago
chances are if you were leaving a review on the app on today of all possible days, and a one star one at that, it was most likely a knee jerk reaction to the company policy change (which they were basically forced to do) and not the app, and not a thoughtful one.
- CivBase 6y ago
  The Google Play Store isn't exactly known for "thoughtful" reviews. The GPS review system is so horribly gamed by app devs that I just ignore it.
- harry8 6y ago
  You'd do better to phrase this as a question. If you are willing to assume bad faith on an impression alone people will likely do the same for you, i just did. Phrasing as a question means you aren't making the assumption and gives op a chance to make a good faith response, which is usually more constructive.
- peytn 6y ago
  It’s an app for trading stocks. Suddenly I can’t use it to trade stocks. One star is warranted.
  - koolba 6y ago
    As always, there’s a relevant xkcd: https://xkcd.com/937/ https://xkcd.com/937/
    - airstrike 6y ago
      First time I see that one! Incredibly relevant, 5 stars
  - tedunangst 6y ago
    This seems a lot like giving the Amazon app one star because something was out of stock.
dandanua 6y ago
Did you use the app?

dalbasal 6y ago

This energetic response from so many huge players even outside of WS have really elevated this meme stock saga to a monumental art piece. Another interesting aspect is the back-and-forward. Reddit throttled and seem to have restored the sub. Discord reversed the ban. FB & Google jumped in. Not to mention all the WS action, obviously. Financial press started with an emphatically anti-WSB position but public opinion and regular media went sharply in the other direction. I suspect tomorrow's press will be quite different. WSB nutters believe they have withstood an day of coordinated market manipulation efforts. They're very pumped for round 2. Meanwhile, it seems like brokers, clearing houses, market makers and the markets are getting ready to reopen trading again. The whole thing has become symbolic, and that might mean even more demand tomorrow.

agumonkey 6y ago

It feels like picking votes in a democracy. An interesting concept.

Barrin92 6y ago
customer reviews aren't really a 'democracy'. They're supposed to be authentic and reflect the overall quality of the app to the general user. A horde of outraged users bombarding the app even though most people won't care about this particular event distorts the rating comparable to disappointed TV viewers bombing imdb. It ruins the utility for everyone else.
- bazooka_penguin 6y ago
  I think the review is meant to reflect the entire product, not just the app. That includes robinhood's service, they're not separate. And robinhood passed a lot of people off by restricting the buying of certain stock. The backlash is warranted
  - aplummer 6y ago
    Sadly for me a lot of the apps I've made I'm pretty happy with are filled with reviews that basically say "Sally in customer service was mean, 1 star".
    - jimmydorry 6y ago
      That is part of the customer experience. If Google / Apple really wanted to, they could give more than one dimenion to score on. For example, a five star rating for app quality, fun, and customer service. That they don't shouldn't preclude customers from rating the entire experience.
      - aplummer 6y ago
        Yeap I think that is the feature I would like. I still think it’s fine they rate the whole thing by the way, just sad for me!
- quantummkv 6y ago
  That's how reviews are supposed to function. If the users are outraged at the app for what they feel was wrong behavior by the app and it's associated service, they are entitled to it. Just as I am entitled to leave a glowing review if the issue does not affect me.
  - mike00632 6y ago
    Every product has a defect rate and outraged customers are the most likely to post reviews. Therefore a product is likely to have an overrepresented proportion of negative reviews. This is a tricky problem to correct for. I'm thinking about this more in terms of Amazon reviews, where they perhaps factor in the rate of returns when deciding what and how many reviews to delete.
    - mech422 6y ago
      that just means the reviews skew lower, not that they need to be 'corrected for'... If a good product has 1K 'bad reviews', and a crap product has 10K 'bad reviews' - the system it working. Anything else is just gaming the system to inflate review scores across the board.
      - mike00632 6y ago
        When I shop for products on Amazon the problem is such that more or less all reviews are negative. In that case it doesn't matter if it's 1k or 10k, they simply drown out the positive/neutral reviews, even though I'm pretty safe to ignore the "this product was DOA" reviews. The review incentive structure is fundamentally broken.
        mech422 6y ago
        eh - you can actually read all the reviews by rating... if you feel only 3 star reviews are valuable, amazon lets you read just the 3 star reviews. If stuff is being 'drowned out' its because your trying to read all 500 pages of reviews? To me, a much bigger problem is the fact that reviews on amazon are for totally different products then whats being sold (Sellers 'recycle' pages and change the product being sold - allowing them to keep the reviews and ratings) So basically - I have to read the reviews 'most recent' first anyway..
- 8note 6y ago
  Supposing YouTube looked great, but they turned off the ability to watch videos, it'd also get a 1 star review from me.
forgingahead 6y ago
A little bit like pausing counting in the middle of the night, perhaps? /s
- deleted 6y ago
  [deleted]
- agumonkey 6y ago
  Oh I guess it's a new trend then :)

wyxuan 6y ago

chances are if you were leaving a review on the app on today of all possible days, and a one star one at that, it was most likely a knee jerk reaction to the company policy change (which they were basically forced to do) and not the app, and not a thoughtful one.

CivBase 6y ago
The Google Play Store isn't exactly known for "thoughtful" reviews. The GPS review system is so horribly gamed by app devs that I just ignore it.
harry8 6y ago
You'd do better to phrase this as a question. If you are willing to assume bad faith on an impression alone people will likely do the same for you, i just did. Phrasing as a question means you aren't making the assumption and gives op a chance to make a good faith response, which is usually more constructive.
peytn 6y ago
It’s an app for trading stocks. Suddenly I can’t use it to trade stocks. One star is warranted.
- koolba 6y ago
  As always, there’s a relevant xkcd: https://xkcd.com/937/ https://xkcd.com/937/
  - airstrike 6y ago
    First time I see that one! Incredibly relevant, 5 stars
- tedunangst 6y ago
  This seems a lot like giving the Amazon app one star because something was out of stock.

dandanua 6y ago

Did you use the app?