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> The solution is very simple: Return any LED that doesn't last the specified time. Manufactures will very rapidly start making changes if everyone did that. A

> The solution is very simple: Return any LED that doesn't last the specified time. Manufactures will very rapidly start making changes if everyone did that. Agreed. I think this is why Energy Star rated LED lamps require such a long warranty. Eg, Philips Hue products have a two year warranty, unless they carry an Energy Star, in which case it's three.

pbhjpbhj 6y ago
2 years is a pretty short warranty, it's the mandated minimum for electronics in EU law AIUI.
- gambiting 6y ago
  >> it's the mandated minimum for electronics in EU law AIUI. It's such a common misconception I'm really shocked that EU has never made a better effort to clarify it. EU does not enforce any warranty period by manufacturers. Zero. What it does enforce however, is the seller's responsibility for the product they sold. And this responsibility is at least 2 years(it's actually 6 years for most electronics and other products), but....it only covers manufacturing defects. That is the key word here. Any defects found in the first 6 months are presumed to be the result of manufacturing issues and the seller has to fix/replace the item for the buyer without asking for any proof of how the defect occured. But after 6 months, the responsibility shifts - it's the consumer who has to prove that the defect is a result of manufacturing problem. As I am sure you can appreciate, it's extremely difficult for most items. In theory you could call upon this law even after 5 years after buying a bulb and say that the bulb broke due to a manufacturing defects and the seller would have to replace it - but it's up to you to prove it.
  - pbhjpbhj 6y ago
    The seller warrants the goods, it's in the Consumer Rights Act in UK, did I say differently? You're right it is often misunderstood, in part because shops will say "oh, you have to contact the manufacturer" which is fraud AFAICT, but seems to be extremely common. Under UK's CRA there's effectively no end to a warranty, if the product could reasonably be expected to still work. But I thought the EU Directive only specified 2 years minimum for countries to apply ... do you happen to know a reference for the 6 years, please?

pbhjpbhj 6y ago

2 years is a pretty short warranty, it's the mandated minimum for electronics in EU law AIUI.

gambiting 6y ago
>> it's the mandated minimum for electronics in EU law AIUI. It's such a common misconception I'm really shocked that EU has never made a better effort to clarify it. EU does not enforce any warranty period by manufacturers. Zero. What it does enforce however, is the seller's responsibility for the product they sold. And this responsibility is at least 2 years(it's actually 6 years for most electronics and other products), but....it only covers manufacturing defects. That is the key word here. Any defects found in the first 6 months are presumed to be the result of manufacturing issues and the seller has to fix/replace the item for the buyer without asking for any proof of how the defect occured. But after 6 months, the responsibility shifts - it's the consumer who has to prove that the defect is a result of manufacturing problem. As I am sure you can appreciate, it's extremely difficult for most items. In theory you could call upon this law even after 5 years after buying a bulb and say that the bulb broke due to a manufacturing defects and the seller would have to replace it - but it's up to you to prove it.
- pbhjpbhj 6y ago
  The seller warrants the goods, it's in the Consumer Rights Act in UK, did I say differently? You're right it is often misunderstood, in part because shops will say "oh, you have to contact the manufacturer" which is fraud AFAICT, but seems to be extremely common. Under UK's CRA there's effectively no end to a warranty, if the product could reasonably be expected to still work. But I thought the EU Directive only specified 2 years minimum for countries to apply ... do you happen to know a reference for the 6 years, please?