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Bought a brand new OLED off of Amazon. Arrived and set it up. A week later the picture goes out. I register the TV with manufacturer and open a ticket for repai
by someonehere 6y ago
Bought a brand new OLED off of Amazon. Arrived and set it up. A week later the picture goes out. I register the TV with manufacturer and open a ticket for repair. Meanwhile since it’s the holidays I see what Amazon offers for support.
I chat with someone who helps me out. They are arranging a freight pickup courier to return the TV. I tell the agent I threw the box out to the TV. They said well without the box to ship it back I’d have to get one and it’s costly. So the agent refunded me the OLED TV with my word I’d e-waste the TV. Not even a week old. So I’m still waiting to see if the manufacturer will warranty repair the TV.
I’m wondering if I got lucky because of Covid or the holidays?
- Fezzik 6y agoEveryone is doing this. It seems crazy. I bought $300 of new comforters from Ikea but they turned out to not be what the family wanted... Ikea refunded me over the phone and told me to donate them. I also bought a $1,300 bed 3 weeks ago that really did not work for me - same instructions, to donate it and they would refund me without any proof of the donation. This seems ripe for scammers, sadly. Edit, to add: I was expressly told by both companies that they were being über-lenient on returns due to Covid...
- deleted 6y ago[deleted]
- rasz 6y agoBoth of your items are of extreme margin kind, It cost them almost nothing to refund you. The real scam was charging those prices in the first place.
- Scoundreller 6y agoSet it aside, in a few years the replacement part that fails will come out. Or as more units fail, it will be a valuable parts donor.