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I would totally buy it if I could order it locally in Europe. When I ordered a PinePhone from Hong Kong, it was just too much of a hassle for my liking. Waitin

by TekMol 6y ago

I would totally buy it if I could order it locally in Europe. When I ordered a PinePhone from Hong Kong, it was just too much of a hassle for my liking. Waiting for an indefinite amount of time until it gets shipped and then deal with customs. I wonder how many customers there are per country. Would it make sense to have local distributors around the world? Or maybe at least one per continent?

solarkraft 6y ago
The PinePhone is a special beast that had or still has some supply issues AFAIK (also with the higher value customs issues are more likely). I personally had no issues ordering stuff from Pine64, albeit it did take long.
- mbreese 6y ago
  It’s not a special beast. Everything I’ve ordered from there has some issues with shipping (maybe the rock boards are better). But honestly, that’s to be expected and they make no claims to the contrary. Hopefully the shift to a commercial store will make this better.
  - kaba0 6y ago
    Probably they just had covid-related issues. I’m sure some much larger companies also had issues due to it.
commoner 6y ago
Pine64 has announced that they will open online retail stores in certain regions, including Europe and North America, this year: https://www.pine64.org/2020/12/02/pine-store-community-pricing-online-retail-stores/ https://www.pine64.org/2020/12/02/pine-store-community-prici... These new stores will offer a higher standard of customer service, but the products will also be priced higher. The original community Pine Store will remain available in its current form.
glenstein 6y ago
>Waiting for an indefinite amount of time until it gets shipped and then deal with customs. I got my Pinebook from Hong Kong and was stunned at how quick it came. I was expecting a month or two, and if memory serves it was closer to a just a couple of weeks. I wonder why phones are more of a hassle to order from Hong Kong than laptops?
unwind 6y ago
I bought the Pinecil (temp-controlled soldering iron running on a RISC-C micro) and had no problems. Customs was ~$15 and fully automated (Sweden). Got it delivered in our mail box.

by TekMol 6y ago

solarkraft 6y ago

The PinePhone is a special beast that had or still has some supply issues AFAIK (also with the higher value customs issues are more likely). I personally had no issues ordering stuff from Pine64, albeit it did take long.

mbreese 6y ago
It’s not a special beast. Everything I’ve ordered from there has some issues with shipping (maybe the rock boards are better). But honestly, that’s to be expected and they make no claims to the contrary. Hopefully the shift to a commercial store will make this better.
- kaba0 6y ago
  Probably they just had covid-related issues. I’m sure some much larger companies also had issues due to it.

commoner 6y ago

Pine64 has announced that they will open online retail stores in certain regions, including Europe and North America, this year: https://www.pine64.org/2020/12/02/pine-store-community-pricing-online-retail-stores/ https://www.pine64.org/2020/12/02/pine-store-community-prici... These new stores will offer a higher standard of customer service, but the products will also be priced higher. The original community Pine Store will remain available in its current form.

glenstein 6y ago

>Waiting for an indefinite amount of time until it gets shipped and then deal with customs. I got my Pinebook from Hong Kong and was stunned at how quick it came. I was expecting a month or two, and if memory serves it was closer to a just a couple of weeks. I wonder why phones are more of a hassle to order from Hong Kong than laptops?

unwind 6y ago

I bought the Pinecil (temp-controlled soldering iron running on a RISC-C micro) and had no problems. Customs was ~$15 and fully automated (Sweden). Got it delivered in our mail box.