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When the trains are consistently late, the train company must refund a portion of the money that rail ticket holders pay. If the data was open, this process wo
by nodata 16y ago
When the trains are consistently late, the train company must refund a portion of the money that rail ticket holders pay.
If the data was open, this process would become automated and cost the train companies lots of money.
- gmac 16y agoWhen the trains are consistently late, the train company must refund a portion of the money that rail ticket holders pay. If the data was open, this process would become automated and cost the train companies lots of money. ... and it would therefore work, as presumably intended, as a meaningful incentive. Whatever licences the Government gives rail-related bodies ought to make free public data access a requirement.
- bruceboughton 16y agoExcept most train delays in the UK are conveniently below the 30 minute requirement for a refund. Often by just a few minutes...
- samengland 16y agoThis is very true, most people fail to notice this.
- nodata 16y agoIf the data was open anyone could check for anomalies.
- pbhjpbhj 16y agoI don't think they'll actually be massaging the data, 30 minutes was probably chosen to avoid paying for those delays.
- themanr 16y agoThey might be massaging the trains - given a choice between making five trains 28 minutes late or making one train 35 minutes late there is an incentive to choose the former.
- Maxious 16y agoSo? "Every month, Yarra Trams publishes its performance results for both service delivery and punctuality on the internet, on posters in trams and through our designated customer feedback number 1800 800 166." "If our service delivery or punctuality falls below set levels, we will provide compensation to eligible customers. The performance figures are shown above. Our performance in April 2011 exceeded the targets, so no compensation can be claimed." API @ http://ws.tramtracker.com.au/pidsservice/pids.asmx http://ws.tramtracker.com.au/pidsservice/pids.asmx
- timthorn 16y agoSomeone has already automated it. Take a look at http://www.delay-repay.com/ http://www.delay-repay.com/ It only works for NXEA, but that's good enough for me!