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Teams is basically a different interface for sharepoint with video + chat on top, modeled after slack. They seem to have thought: slack is cool because it has i
by Lutger 6y ago
Teams is basically a different interface for sharepoint with video + chat on top, modeled after slack. They seem to have thought: slack is cool because it has integrations, let's do that even better by giving our customers an iframe into all their ms apps!
It is pretty amazing that it is so successful. But a lot of people have a really hard time just finding things. Like, on the level of how to open a program and find the right documents. Somehow the solution of merging everything into one 'teams' works out, even if the experience is extremely horrid and feels like going back ten years in time.
- solarkraft 6y agoI'd second your UX comment (I find it to be a mix of okay sub-systems but horrible connections between them), but also the other users' comments about the advantages over Lync/Skype for Business. My work place introduced Teams after Lync was deprecated. We really got into using it during the start of the current pandemic, but almost 100% for video meetings. Teams' "Teams" feature isn't a place to chat freely, it's more like a Yammer (something like MS's workplace Twitter) with its posts and comments. This works decently well to keep topic separate. What's weird to me is that that feature is entirely separate from "chats", which is entirely separate from "calls" (which I've only had to open to answer a missed call; why not put it into the chat?). Since a major use of Teams are meetings via calendar events it'd be great to be able to see all my events within Teams ... but nope, got to start up the Outlook app for that. Integration is still a bit of a pain point with Teams (or MS stuff in general). What you can grant them is that at least most of the time thing at least kind of work (audio quality is fine, can always log in - looks like they hyper focused on removing blockers before anything else, which is a decent strategy. I just hope they'll polish the UX a lot in the coming years. I've never used slack, but from what I've heard it seems to be like Teams has already eclipsed it a bit and I think it's going to continue to do so.
- tatersolid 6y ago> Since a major use of Teams are meetings via calendar events it'd be great to be able to see all my events within Teams ... but nope, got to start up the Outlook app for that. The Calendar button in Teams shows everything on your Exchange calendar, including non-Teams entries. If that button isn’t there, I suspect your corporate IT have messed with the Teams settings for your org for some reason. Probably some other poorly conceived Outlook calendar plug-in like Salesforce that wants to “capture” activity on the calendar but would be blind to modifications made in Teams UI, so they turn it off. Or maybe you are still on-premise for Exchange? The Teams-Exchange integration is server-side, and won’t work with on-prem Exchange unless your admins have set up hybrid mode correctly.