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The biggest thing with a POS system is support. Where I work (not my dept.) we were locked in a five year contract with a company based 5 times zones and 5,000
by dhughes 16y ago
The biggest thing with a POS system is support.
Where I work (not my dept.) we were locked in a five year contract with a company based 5 times zones and 5,000km away.
Adding new printers, configuring printers, connected by cheap off-the-shelf switches and routers, too many people with admin access and employee turn-around losing the people who knew the system.
Add to that old and usually proprietary hardware that tends to get damaged faster in an environment with a lot of food and liquids (restaurant/bar).
Add to that restaurant people tend not to be technology oriented.
I can't see my workplace buying a bunch of iPad or iPod Touch devices just to use a brand new system. I know the staff would love it. If you had an iPad/serving tray that would be interesting too.
The perfect system would run on old existing hardware, be bullet proof, very intuitive, cheap and with lots of support every day at all hours.
- refulgentis 16y agoMost terminals cost ~$3000, while the first terminal for us is $1500 - $500 for the iPad, $1000 for the app. After that, new terminals are just $500 since you bought the app already. Secondly, adding printers is one of our best pieces of functionality - it's just entering an IP address, a name, a type of printer, and assigning it to a menu item group. I'm not sure old hardware is the answer. It's underpowered, weak, running on odd platforms. iOS was designed for touch and to be rugged from the ground up, and provides a consistent platform that is essentially commoditized and is growing every day.