4 ms·

Like a class action lawsuit? I think there have to be evidence of damage done in that case.

tpxl 6y ago
You can sue directly, no? The damage should be easy, you thought you bought something and weren't delivered it, so just refund all costs.
- kube-system 6y ago
  Most of what was purchased was delivered.
  - mikro2nd 6y ago
    "Here are the keys to your new car" "Where are the wheels?" "Well... we delivered most of what was purchased so you don't get to complain."
    - kube-system 6y ago
      Good example. If you bought a $40k car and it didn't come with wheels, the damages would be the amount to remedy the missing wheels, not $40k.
      - vict00ms 6y ago
        I don't think the example vindicates you in the manner you believe. The damages would surely exceed the missing wheels if resolved in the courtroom.
        kube-system 6y ago
        Regardless, it wouldn't be a full refund, which is my point.
        ClumsyPilot 6y ago
        Could well be much more than that, if i have proof that you did it knowingly and systemically.
      - klmadfejno 6y ago
        A better analogy would be if the car didn't come with airbags, but even that is not as good because you have no way of knowing if someone listened into your conversations whereas airbags let you know just fine. Ford once paid $300M for a faulty airbags thing, but that was negligence whereas this is fraud. Of course this isn't a lethal risk. I would think the case would have legs. Haven't a clue how much for.
WhyNotHugo 6y ago
Why does there have to be damages? You paid for something, and didn't get it. Go to the supermarket, but a box that says "ten apples". You get home and open it, there's just five apples. You'll want money back. What "damages" do you have to prove?
- AntiImperialist 6y ago
  It's much more complicated when other risks are involved. It's like someone sold you a bun by labeling it as gluten-free, but it was not. Maybe you're just slightly intolerant and nothing lasting happened to you, but you could still sue them. Unlike that example, it's difficult to know if there were direct damages, but some big companies can come together and try to make a case and sue them and demand huge compensations. Zoom could have spied on your conversations and sold your information to competitors even though they sold the product claiming that they couldn't.
dfxm12 6y ago
If a company signed a contract with Zoom in which e2e encryption was stated. It sounds like OP is referring to a breach of contract. Even if they can't prove damages, they could still be entitled to some other remedy, like a partial refund. It would depend on the language of the contract, of course.

tpxl 6y ago

You can sue directly, no? The damage should be easy, you thought you bought something and weren't delivered it, so just refund all costs.

kube-system 6y ago
Most of what was purchased was delivered.
- mikro2nd 6y ago
  "Here are the keys to your new car" "Where are the wheels?" "Well... we delivered most of what was purchased so you don't get to complain."
  - kube-system 6y ago
    Good example. If you bought a $40k car and it didn't come with wheels, the damages would be the amount to remedy the missing wheels, not $40k.
    - vict00ms 6y ago
      I don't think the example vindicates you in the manner you believe. The damages would surely exceed the missing wheels if resolved in the courtroom.
      - kube-system 6y ago
        Regardless, it wouldn't be a full refund, which is my point.
        ClumsyPilot 6y ago
        Could well be much more than that, if i have proof that you did it knowingly and systemically.
    - klmadfejno 6y ago
      A better analogy would be if the car didn't come with airbags, but even that is not as good because you have no way of knowing if someone listened into your conversations whereas airbags let you know just fine. Ford once paid $300M for a faulty airbags thing, but that was negligence whereas this is fraud. Of course this isn't a lethal risk. I would think the case would have legs. Haven't a clue how much for.

WhyNotHugo 6y ago

Why does there have to be damages? You paid for something, and didn't get it. Go to the supermarket, but a box that says "ten apples". You get home and open it, there's just five apples. You'll want money back. What "damages" do you have to prove?

AntiImperialist 6y ago
It's much more complicated when other risks are involved. It's like someone sold you a bun by labeling it as gluten-free, but it was not. Maybe you're just slightly intolerant and nothing lasting happened to you, but you could still sue them. Unlike that example, it's difficult to know if there were direct damages, but some big companies can come together and try to make a case and sue them and demand huge compensations. Zoom could have spied on your conversations and sold your information to competitors even though they sold the product claiming that they couldn't.

dfxm12 6y ago

If a company signed a contract with Zoom in which e2e encryption was stated. It sounds like OP is referring to a breach of contract. Even if they can't prove damages, they could still be entitled to some other remedy, like a partial refund. It would depend on the language of the contract, of course.