4 ms·
> I really don't understand how a company can get away with using its customers as QA when they sell products that can kill people There's a term for it: "norm
by trimbo 6y ago
> I really don't understand how a company can get away with using its customers as QA when they sell products that can kill people
There's a term for it: "normalization of deviance"[1]. A highly risky thing is done and doesn't fail as early as thought. The people doing it assume that means the risk is lower than they thought, but it's not, and they just happened to get lucky.
I'm sure Elon knows this, so probably believes their tech can advance enough before their luck turns. I personally think he's deadly wrong on this, but it seems like a lot of Silicon Valley Tesla owners who sleep or read their phone while on Autopilot accept it at face value.
[1] - https://en.wikipedia.org/wiki/Normalization_of_deviance https://en.wikipedia.org/wiki/Normalization_of_deviance
- amelius 6y ago> There's a term for it: "normalization of deviance" I believe this is not entirely correct, as the parent talks about how a company can get away with something, while the term you use applies to the company itself. The main question should be: why do we (the government) even allow companies to do something like this?
- kordlessagain 6y agoSay his name, Walter Huang