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The writing has been on the wall for some time: 1. Grading system changed from 1-5 to 1-2 (thumbs up/down). They thought that the users where full of crap when
by danielscrubs 6y ago
The writing has been on the wall for some time:
1. Grading system changed from 1-5 to 1-2 (thumbs up/down). They thought that the users where full of crap when rating. I do believe some bosses just looked "bad" when buying in the next Adam Sandler movie. This started a cozy culture where no one in Netflix was wrong. Recommendation engine becomes comically bad, even with the best and the brightest.
2. They started to buy everything under the sun. South park made an episode about it even. All the comedians got their own stand up specials. It was now way easier to get a top score (thumbs up). Bosses where happy.
3. As they no longer focuses on quality which they no longer can measure (measuring time watched and churn is not that useful!), they start to strive for quantity. Which is expensive, very expensive.
I guess that in the next decade Netflix will become the next Comcast and cost 35 USD per month, and it all started in an innocent change to the grading system.
- tpetry 6y agoYoutube also removed the star rating a long time ago because people to rate the extremes: either 1 star or all 5, you don‘t get the benefit of the fine rating system if your users are not capable of rating things correctly
- danielscrubs 6y agoWhich people? A percentage of people? Those extremes are only extreme for people wanting a bell curve. They had more quality in their data but they where incapable of using it because they like to take averages and so they blame the users.
- 1123581321 6y agoNo, they have higher quality data now because they have twice as much engagement with the thumbs system, and users weren’t rating 2-4 stars in a useful way. Losing the review comments was a shame but they were infrequently viewed. As much as it offends my sensibilities, sometimes the best move is to simplify a feature so that improved usage makes up for the loss of the complications.
- geonic 6y agoWhere can I see the rating that other people gave? The only thin I see is a top 10 for my country.