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I’ve never even heard of a HomePod bricking itself, nor does it sound plausible that Apple would charge to fix a device they bricked themselves, especially at $
by lilyball 6y ago
I’ve never even heard of a HomePod bricking itself, nor does it sound plausible that Apple would charge to fix a device they bricked themselves, especially at $1 less than the price of a new device. I feel like you’re omitting something here.
- 1123581321 6y agoIt is plausible. 13.2 had a problem with bricking HomePods: https://www.macrumors.com/2019/10/28/new-13-2-update-bricking-some-homepods/ https://www.macrumors.com/2019/10/28/new-13-2-update-brickin... And the out-of-warranty repair cost is $279. Perhaps they got it on sale at $280. https://www.theverge.com/2018/2/12/17003296/homepod-repair-ifixit-teardown https://www.theverge.com/2018/2/12/17003296/homepod-repair-i...
- lilyball 6y agoDid Apple demand that people pay the out-of-warranty repair cost price on HomePods bricked by this update? Because I feel like that would have been a PR disaster that would have been newsworthy. But all I can find right now is a reference regarding the 13.2.1 update saying some users have “arranged replacement devices” with Apple after contacting support.
- 1123581321 6y agoYes, at least in some cases. We have the anecdote in this thread, and here is one from Reddit: https://www.reddit.com/r/HomePod/comments/equuum/comment/fjuc4fp https://www.reddit.com/r/HomePod/comments/equuum/comment/fju... Going by what you feel the news cycle should have done may not be reliable for a less popular product like HomePod.
- alecthomas 6y agoMy previous Apple TV (pre 4K) bricked itself twice. I got a refund after the second time.