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I don't use FB personally, but I needed access to Business Manager for some client work so I created an account using my work email and tried to sign up for BM.
by culturestate 6y ago
I don't use FB personally, but I needed access to Business Manager for some client work so I created an account using my work email and tried to sign up for BM. They immediately locked the account, asked for a copy of my ID, and then permanently banned that account after I provided it. I have no idea why, there's no mechanism for appeal, and I can't even submit a request to have the image of my ID removed because that form is gated behind the account.
Their "KYC" system has no problem with the 10-year-old alt that I created in college using a fake name which has never done anything but manage some ancient meme pages, though...
- croes 6y agoFacebook is the new catch 22
- ben_w 6y ago> I can't even submit a request to have the image of my ID removed because that form is gated behind the account. This sounds like the sort of problem GDPR can solve. Are you in the EU, or the UK, or a place with equivalent provisions for allowing people to require business to show them what information they store, edit that info if it is wrong, and delete that info?
- culturestate 6y agoUnfortunately not. I've run into so many similar issues lately that I’ve seriously (maybe a little too seriously, if I'm honest) considered temporarily moving to Europe just so I can have access to this.
- starfox64_ 6y agoI have encountered the exact same situation just a few days ago to get a developer account running. I created a new account using my personal phone number and this one hasn't been shut down yet so here's hoping it stays that way.
- raxxorrax 6y agoAsk your client to supply the account. I do that for social media sites since I don't use most of them. Don't actually know about TOS, but it hasn't been a problem and certainly isn't mine.