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Several Apple Services Down
- deleted 6y ago[deleted]
- deleted 6y ago[deleted]
- lightsurfer 6y agocould this happen with bitcoin?
- cottsak 6y agodef not. if Apple built on the bitcoin cloud we would never see this mess :p
- zeroDivisible 6y agoOf course we wouldn’t see it, it would be closed source
- neighbour 6y agoOf course because it wouldn’t run in the first place.
- sheeshkebab 6y agoOnly if you lose your private key.
- chance_state 6y agoThis is good for bitcoin.
- unionpivo 6y agoyes. Because bitcoin still needs infrastructure to be useful to normal humans. Think of bitcoin like pay pal[1]. Paypal or bitcoin itself doesn't help you if store is down. [1] Not really but its 3am and that's the best i can come up with
- jturpin 6y agoI mean not conceptually, but with major traders then yeah it could happen, and that would be where the value of cryptocurrency comes from.
- IncRnd 6y agoNo. It couldn't happen, because there would be no services to report a status.
- trilinearnz 6y agoAs an aside, that's quite a nice and concise status page, considering the number of discrete services they provide.
- banana_giraffe 6y agoAnd super easy for at least this colorblind individual to parse. I'm off to see if I can get Greasemonkey to swap out the icons for icons like these on the AWS status page.
- Zren 6y agoOutage is a red triangle for anyone wondering. Apple doesn't show non-current states in their legend. There's a screenshot in the comments of https://www.macrumors.com/2020/09/29/apple-icloud-services-issues/ https://www.macrumors.com/2020/09/29/apple-icloud-services-i...
- banana_giraffe 6y agoHere are the four possibilities: https://imgur.com/a/3Cl5567 https://imgur.com/a/3Cl5567
- forgotmypw17 6y agoSadly, an individual on an older device who is browsing with JS disabled for accessibility reasons (else most of the web freezes up the device and takes down the web browser) is not able to access this basic information.
- bonestamp2 6y agoHave you ever checked out uMatrix? It's a chrome plugin that lets you control which javascript can run on a page (and allow some by default across the web based on where it's loaded from).
- Dahoon 6y ago
- geoffpado 6y agoThis page (as of writing) says iMessage isn't affected, but anecdotally, while I've been able to send text over it, images have been failing to send for about an hour.
- tylermac1 6y agoI wonder if they leverage iCloud services under the hood for images.
- lilyball 6y agoYes > APNs can only relay messages up to 4KB or 16KB in size, depending on iOS or iPadOS version. If the message text is too long or if an attachment such as a photo is included, the attachment is encrypted using AES in CTR mode with a randomly generated 256-bit key and uploaded to iCloud. The AES key for the attachment, its Uniform Resource Identifier (URI), and a SHA-1 hash of its encrypted form are then sent to the recipient as the contents of an iMessage, with their confidentiality and integrity protected through normal iMessage encryption https://support.apple.com/guide/security/how-imessage-sends-and-receives-messages-sec70e68c949/web https://support.apple.com/guide/security/how-imessage-sends-...
- m463 6y agothe images are all stored on cdns.
- neom 6y agoMy images are being delivered but very very very very slowly.
- dingle_thunk 6y agoThis, after yesterday Microsoft's auth servers and other services went down. Are the citadels under attack?
- colinbartlett 6y agoThere have been quite a few high profile outages recently, although I don’t think correlated. At the suggestion of several kind people here, I started publishing quarterly round ups of all the major outages on the StatusGator blog. We have lots of data about outages, though the last post took a mostly qualitative approach. Hopefully we can get more sophisticated with it in the future and be more quantitative, perhaps funding outages that affect or cause other outages.
- deleted 6y ago[deleted]
- accountLost 6y agoMaybe they just all went the wrong path when it comes to managing complexity : trying to much to abstract it away with abstractions like kubernetes. https://www.protocol.com/apple-hires-cloud-open-source-engineers https://www.protocol.com/apple-hires-cloud-open-source-engin...
- barkingcat 6y agoMore like cascading effects from the extended work from home and extended quarantine orders. Ops people also get tired of video conferences. Ops people are used to working together in a room with stats, runbooks, subject matter experts at hand for consults, going to the next office over to get the people who wrote the code for the service to pop by and consult on how/why a service went down. All of those procedures are no longer useful. It's getting to all of us.
- srtjstjsj 6y agoThen what happened last year that made services go down?
- andrewxdiamond 6y agoJeez, AWS, Azure, Google, and now iCloud. I don’t generally align myself with conspiracies, but it is very interesting to me that all 4 of these tech giants had severe issues recently
- sheikheddy 6y agoCan you point me to the AWS and Google issues? I know about the Azure Active Directory failures yesterday.
- dmoy 6y agoThere was a brief outage a few days back: https://www.nytimes.com/2020/09/24/technology/google-service-outage.html https://www.nytimes.com/2020/09/24/technology/google-service...
- andrewxdiamond 6y agoGoogle https://news.ycombinator.com/item?id=24590499 https://news.ycombinator.com/item?id=24590499 AWS https://news.ycombinator.com/item?id=24498678 https://news.ycombinator.com/item?id=24498678
- tedd4u 6y agoEverybody in a rush trying to ship their stuff before the end of the quarter ... before holiday shopping season code freezes? ️
- rachelbythebay 6y agoGotta hit those OKRs...
- deleted 6y ago[deleted]
- m463 6y agoI suspect that this is all a symptom of increased load since the world stayed home and went online. Remember years ago when apple first shipped the iphone on AT&T and many cellphone calls just couldn't connect? I think it happened for multiple reasons all along the food chain when so many demanding phones came online. It took a while to build things out so things were less fragile.
- Austin_Conlon 6y agohttps://youtu.be/oaqHdULqet0?t=75 https://youtu.be/oaqHdULqet0?t=75
- jader201 6y agoCook: “I’m so glad that really can’t happen.”
- phaus 6y agoPerhaps instead of Tim meaning that its impossible for Apple to have a service outage, he was instead talking about the incredibly unrealistic things that were happening in the video. 1 guy accidentally unplugs 1 cable and brings all of Apple down, which results in applications closing out on everyone's devices and the apps just start magically uninstalling themselves.
- tobyhinloopen 6y agoHah this was great
- the_arun 6y ago"Find My device" is down too. Imagine if I lose my iPhone at the moment and if I cannot find it, will Apple reimburse my loss?
- jtmarl1n 6y agoObviously not. What makes you think this is in any way uncertain?
- ben-gy 6y agoYou should read the terms and conditions for your updates more thoroughly. They are mor liable for you losing your phone. The Find My app is an added bonus to help you find it but not a legal obligation for doing so.
- the_arun 6y agoThat was more of a question - I was not making a statement. You seem to be rude with your answer.
- gamblor956 6y agoWhen multiple major tech companies go down in short order, it's generally reasonable to assume a state actor is responsible. There are only 3 countries with the resources to mount attacks of this magnitude...
- monadic2 6y agoHow do you figure? Seems very optimistic to assume that these companies are incapable of this type of failure themselves.
- ponker 6y agoOr, that when one goes down, people overuse the services of the others, causing them to go down, causing a chain reaction. Not denying the existence of state actors but they are not a given.
- gamblor956 6y agoSure, that would be a possibility for a different set of tech companies going down, such as if they all shared the same network backbone or overlapping users. But they don't. We're talking about the largest companies in the world, with facilities geo-located around the world, all going down within a few days of each other.
- nixgeek 6y agoYet an attack that large was noticed by none of the major network providers or internet exchange points?
- ponker 6y agoAn attack on a large infrastructure is not necessarily a large attack. Social engineer into one account and disable some cron job somewhere and the infrastructure falls over.
- neom 6y agoCanada, Australia, South Korea? UK, Russia, German? France, Poland, Singapore? I can think of a lot of countries who have great technology resources.
- 5cott0 6y agoTold you SwiftUI wasn’t ready for production.
- google234123 6y agoWhat a stupid post. What gives you any indication that this is the cause?
- echelon 6y agoIt seemed like a joke to me. Why meet it with such vitriol?
- firloop 6y agoAlso worth looking at their developer-facing status page, where a couple of their developer products are currently facing issues: https://developer.apple.com/system-status/ https://developer.apple.com/system-status/
- paxys 6y agoDevelopers & product/project managers across the industry are desperately trying to hit their Q3 release targets.
- hikerclimb 6y agoGood... hope they are never up again...
- mindfulhack 6y agoHope I don't get downvoted, but I like to entertain plausible but low probability ideas because my creative mind goes there: What if some outages like this are the US government performing security attack testing to test infrastructure of PRISM-like partners (or just anyone economically important to the US), so that when real attacks come from cyber enemy states like China, things have already been probed to see what needs to be fixed. Kind of like national security HIIT, so your body politic is ready for war. National security is about economic health too. It's all part of the one picture. </creative thinking>
- judge2020 6y agoNot a impossibility but there's nothing to support this. Unsupported accusations are just conspiracy theories without a cult following behind them [yet].
- ghkklj 6y agoThis is a good time to point out that simple home servers to replace some of these megacorp walled gardens are coming. e.g. https://start9labs.com/ https://start9labs.com/
- bogidon 6y ago“No technical expertise required” Nice. Would love these things to be as easy to set up as a new Apple device. Feel like that’s the 20 part of the 80-20 that these projects tend to leave out.
- hevelvarik 6y agoLol, the landing page is so dense only an IT guy can make heads or tails out of it
- zymhan 6y ago> Embassy > Privacy without trust no kidding
- BoorishBears 6y ago> A radical, uncompromising, plug and play personal server, offering one-click installation and simple configuration of open source software services that run over Tor V3. The Embassy is your sovereign territory in the land of the Internet. No technical expertise required. I have technical expertise and that paragraph goes down like molasses. Imagine if instead it just said > Plug this in and you have a cloud in your own home. Sure HN types might nitpick the use of cloud for self-hosted hardware but at least there'd be some hope for non-technical users
- azhenley 6y agoLost my attention when I saw the first feature listed is “Bitcoin”.
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- Oricle 6y agoNeeds taking down for good, along with any other company bigger than 100 employees! Clean out the trash and corruption, create real compition, not bullshit false ones between manopolys ran by you know who!
- mr5iff 6y agoDo this kind of Apple incidents happen more often than before? Coz recently I had a bad experience for my MacBook (to an extent that I wrote a blog post about it), which made me feel that Apple is getting less committed to its products and service level.
- mulmen 6y agoApple software was never any good but their hardware was great. The quality of both has been in decline for at least five years and in complete freefall for at least two. I'm not sure what changed. Frustratingly they are still the best option. I have lost all faith in Apple. I just hope their engineers have the decency to be ashamed of themselves. At this point I skip updates until forced and I'm dreading the day my '14 RMBP finally spins it's last fan.
- bobbyz 6y agoWhat is 'Good' software in your book, let alone great?
- mulmen 6y agoSoftware that works as advertised and lets me get my work done. My work '17 MBP video driver crashes every time it resumes from sleep. The laptop kernel panics at least once a week. This has been true for the three years I have used it. I plan an extra 20 minutes on Monday mornings to unfuck my laptop. My '14 RMBP can't run some resolutions in MacOS but they work fine in Windows on the same hardware. This is a known driver issue in MacOS and Apple refuses to fix it. mail.app is a flaky mess as always. I added a fastmail account and my laptop became unusable until I removed it. Still no idea what that's about. I just double clicked an image in the MacOS messages app because I honestly had no idea what would happen. Will it be a reaction or open a preview? It opened a preview (good) but of a completely different image (not good).
- rovr138 6y agoTo be honest, those seem very specific. Some issues on your side (like remembering a password). My experience, I have multiple macs in the house (7) with different hardware and OS versions and haven’t experienced none of these issues. I use mail.app (multiple accounts including gmail, google apps, exchange, and others using smtp+imap), iWork, iCloud, and messages without issues. With the exception of iWork, the rest I use daily. The only annoying thing is a delay on FaceTime which means that multiple devices might ring once more even though I already answered a call.
- forgotmypw17 6y agoThe page now tells me that everything is operational. However, I cannot get this information without enabling JS and image display. All for a small page with a couple lines of text. Wrong.
- partingshots 6y agoCorrelation doesn’t mean causation, but given the recent string of service interruptions it seems like there’s at least some increased indication of a cohesive/targeted cyber attack campaign here right?
- DetroitThrow 6y agoI think this would be quite low on my list of assumptions of the cause of downtime. Issues might cause a domino effect that may take days or even weeks to surface, or the mitigations to original problems might introduce issues of their own. Last I checked, Apple runs a lot through AWS which has a few DDoS resilient interfaces to the web very commonly being used by its customers. As for other cloud provider outages, I doubt it's more than a coincidence if nothing has come out about the issue weeks after it first started - still possible there's some bad actor causing outages in ways that aren't detectable as botnet attacks.
- just_steve_h 6y agoNo informed scuttlebut on causes yet?
- _qulr 6y agoI'm an App Store developer, and every time that App Store downloads fail, users email me instead of contacting Apple, even though Apple controls the entire installation process, and there's nothing developers can do. It's so frustrating. Apple charges 30%, offers crap service, and developers shoulder the entire support burden.