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They retrospectively updated panels going back to 2016 to "improve" the experience. Truly evil shit.
by adamparsons 6y ago
They retrospectively updated panels going back to 2016 to "improve" the experience. Truly evil shit.
- DaiPlusPlus 6y agoDo they have the right to do that? Do customers in any country have a right to demand a product's firmware be restored to factory-state (on the grounds that what they received isn't what they were sold)?
- can16358p 6y agoEven though if customers do have that right, I'd like to see how many % of the regular users actually demand it.
- DaiPlusPlus 6y agoYou have no idea how much I want Apple to be forced to allow me to restore my iPhone to its original firmware!
- can16358p 6y agoSure, but we're on HN. The discussion here definitely doesn't reflect the general audience where 99% of the people aren't tech savvy and don't even know what a firmware is.
- ObsoleteNerd 6y agoI’ve used Australian consumer affairs laws to return products well outside the return date when they’ve been updated to remove/modify features I specifically wanted. I returned a Bose speaker when it stopped letting you cast to it without their app, and have returned my Ring external camera when they removed customisable motion zones (I need to block a specific tree that moves in the wind). Plus more. I’ve never had a problem doing so, I’m always polite and just explain that it’s no longer as advertised and print out the product update notes showing that they removed/changed x or y feature.
- solarkraft 6y agoThat's especially funny because Samsung TVs don't get feature updates.