4 ms·
I think the religious values are an interesting factor. Of course there is a lot wrong with it especially if it becomes bigoted, but after the travelling parts
by omnibrain 6y ago
I think the religious values are an interesting factor. Of course there is a lot wrong with it especially if it becomes bigoted, but after the travelling parts of the west of the USA for a month I have to say of all fastfood joints the best food an service was at Chick-Fil-A, the second best was at In-N-Out. Both chains are privately owned by religious christian families.
- sukilot 6y agoYou don't think it's just that much-smaller chains are easier to run? They pick off the low-hanging fruit of the industry.
- lotsofpulp 6y agoThe other places also franchise locations so there is another middleman looking to make money, which of course has to come from food quality either by way of ingredients or lower employee pay.
- jacques_chester 6y agoI think it comes down to continuity of leadership style. A public company spends some of its attention engaging in a popularity contest on Wall St, a private company can focus solely and entirely on Main St. You can have the same folks, with the same obsessions, for a long time, unwilling to change the formula.
- SpicyLemonZest 6y agoThey're into the low thousands. That's certainly much smaller than McDonalds, but it's large enough that I'd expect similar operational challenges to have kicked in - there's still going to be multiple layers of indirection between individual store management and any central leadership effort to get them in line.