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Why does every news site require subscription cancellation through their customer service instead of a cancel button?
by searchableguy 6y ago
Why does every news site require subscription cancellation through their customer service instead of a cancel button?
- chrstphrknwtn 6y agoBecause consumer protection legislation is lacking.
- aliswe 6y agoNot only that, but by telephone. At least when I was a subscriber, around 2 years ago...
- annexrichmond 6y agoWSJ does not require this actually (I've ended and restarted by subscription before). Last I checked NYTimes still does require speaking with a CSA