8 ms·
The most frustrating experience is when I'm already paying for an app and intercom constantly nags me and gets in the way of me using the actual app.
by joncalhoun 6y ago
The most frustrating experience is when I'm already paying for an app and intercom constantly nags me and gets in the way of me using the actual app.
- conductr 6y agoI recently tried to buy an electric skateboard ($1000+) and couldn’t get to the add to cart button because of the chat interface. A competitor had a similarly rated/speced board so I bought theirs.
- salusinarduis 6y agoWhy not just remove it with inspect element?
- peacefulhat 6y agoBecause fuck intrusive sales. Shouldn’t need developer tools to buy a product.
- ta17711771 6y agoBit much to have to hack around on a website to give that website your money.
- HighlandSpring 6y agoWhy reward bad UX?
- conductr 6y agoThat was actually my line of thinking. I was on mobile and it didn’t work. I jumped onto my laptop and still didn’t work. I felt I had put in enough effort at that point. If I didn’t have what I felt was a fairly perfect substitute in the competitors product maybe I would have tried harder.
- gowld 6y agoBecause you're shopping for a skateboard not a web app.
- bitten 6y agomaybe they were on their phone?
- Cthulhu_ 6y agoThat requires multiple clicks to 'fix' someone else's website. There should be a more automated (but still suboptimal) solution where you can add Intercom to your ad blocker though.
- iamleppert 6y agoServes you right for thinking you needed a $1000 electric skateboard. Indulgent techie!