4 ms·

I'd be surprised if Instacart could pull this off, their app is one of the worst pieces of software I use on a regular basis. Really confusing UX, simple thing

I'd be surprised if Instacart could pull this off, their app is one of the worst pieces of software I use on a regular basis. Really confusing UX, simple things like looking up previous orders are several clicks and popups away. It's extremely, painfully slow (page loads take seconds and refresh often, I have a gigabit connection). Want to add things you always buy? It'll show you things you often buy in a weird side scroll thing. Pop ups of sales and extra things, confusing calls to attention everywhere. Click that option to add what you've previously ordered? Hopefully you haven't already added some stuff because it's not smart about adding things, it'll just increment everything already in your cart that was also in your previous order. Group cart where you have express? Make sure you're the one to click order, if a roommate does you won't get the free delivery. Lots of extra fees, order soda? heavy order fee, get alcohol? extra alcohol fee. I've gotten used to it, but it's not a great experience.

sitkack 6y ago
Instacart rivals AirBnB in how bad their software is. Wipe from your resume bad.
- octernion 6y ago
  you base this on ...? it still boggles my mind that people log onto this website and think that they are contributing.
coldcode 6y ago
As a mobile developer (and former web developer and even desktop developer going back to the 80's) I find terrible UI/UX embarrassing and unnecessary, but common. Sometimes it's the designers fault (pretty > usability) sometimes it's the product managers fault (same) but more commonly it's the executive's fault (I am more important than you and despite having zero clues about anything, my word goes). Good design is freaking hard, but not rocket science; it requires the people in charge to understand how to say no and the people doing the work to be clear in why it's a bad idea when it is. While people sometimes revile Jobs for being an asshole, he understood this very deeply. Instacart could care less, that's obvious to me.

sitkack 6y ago

Instacart rivals AirBnB in how bad their software is. Wipe from your resume bad.

octernion 6y ago
you base this on ...? it still boggles my mind that people log onto this website and think that they are contributing.

coldcode 6y ago

As a mobile developer (and former web developer and even desktop developer going back to the 80's) I find terrible UI/UX embarrassing and unnecessary, but common. Sometimes it's the designers fault (pretty > usability) sometimes it's the product managers fault (same) but more commonly it's the executive's fault (I am more important than you and despite having zero clues about anything, my word goes). Good design is freaking hard, but not rocket science; it requires the people in charge to understand how to say no and the people doing the work to be clear in why it's a bad idea when it is. While people sometimes revile Jobs for being an asshole, he understood this very deeply. Instacart could care less, that's obvious to me.