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> What did I tell existing customers about the price change? > Nothing. I probably should have, but it fell off my to-do list. This pisses me off, I started p
by bithavoc 6y ago
> What did I tell existing customers about the price change?
> Nothing. I probably should have, but it fell off my to-do list.
This pisses me off, I started paying for Notion back when they limited the number of blocks monthly and then at some point they changed the pricing to unlimited blocks in their Free plan, and I didn't notice until last month. I googled, I couldn't find any announcement, no tweet, nothing. I felt betrayed, It's been over a month, and now I find myself using Notion less and less every day.
- bdibs 6y agoIn that situation an email would have been nice, but just raising the price with no feature changes doesn’t warrant notification. Especially since existing customers would be charged their current rate anyways.
- kasey_junk 6y agoFrom the article it seems like their price changes only got worse for new buyers. You’d be angry if you found out someone else’s price went up?
- stevoski 6y agoOP here. I didn't raise prices for existing customers. FTA: > I’ve never put up prices for existing customers. I’m okay with people getting the price they started with indefinitely. It is the way I’d want to be treated as a customer. Anyway, within a couple of years, as existing customers churn, the “problem” of older customers paying less will simply go away.
- fnomnom 6y agoi think the problem is that the poster could have used the free plan now