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This feels like a bit of a puff piece to me. Nothing in here felt "brilliant" to me. In fact, I'd argue Frys or Radio Shack did everything on this list better.
by gkoberger 6y ago
This feels like a bit of a puff piece to me. Nothing in here felt "brilliant" to me. In fact, I'd argue Frys or Radio Shack did everything on this list better.
That being said, I do often prefer Best Buy to Amazon for tech things, for the same reason I prefer clothing stores to online shopping. For something that expensive and personal, I want to see it in person. I want to see if it'll fit (whatever that means... from sizing to the types of plugs, etc), see compatible products, etc.
I do love is how accurate their website is. It's usually right, and I'd love if more stores had an online way to see if something was in stock before I went all the way there. In my experience, Best Buy is the one that gets it right the most.
- ketzo 6y agoHonestly, the In-Home Advisor thing is pretty unique to me, particularly the “be comfortable not closing a sale” quote — that seems pretty cool for the company that’s known for Geek Squad
- ocdtrekkie 6y agoOn top of that, it costs nothing to hold that item that's in stock for pickup, and during the worst of COVID you could not only curbside pickup stuff you put on hold, but arbitrary things not ordered in advance too.
- copperx 6y agoWhat do you mean by the "worst of COVID"? According to all stats, it has been getting worse, not better. Unless you're talking about NYC.
- ocdtrekkie 6y agoFair. Worst of COVID so far, in my area. When everything was shut down. Most business is open again here, with precautions. But with the school year coming, I certainly think another shutdown is possible.
- m463 6y agoFry's is still around, but going into the store is a little sad now. Last time I went (pre-covid) the shelves were full of cheap stuff and they didn't even stock what I wanted - a USB extension cable.
- HumblyTossed 6y agoYeah, if I need a laptop, I want to put my hands on the keyboard. My biggest pet peeve is deck flex. Agree about clothing, too.
- cvhashim 6y agoI'm always careful of buying electronics $50+ on Amazon. The quality control is terrible so you could end up buying fake junk.