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Product management is at the mercy of the business. Until the potential financial pain of having poor security is well understood at the leadership level they w
by robviren 6y ago
Product management is at the mercy of the business. Until the potential financial pain of having poor security is well understood at the leadership level they will never change direction. Improved security is the least attractive thing to have on a roadmap. Sales, marketing, and the business pretty much roll their collective eyes at the concept because it gives them nothing. Marketing a product as more secure is begging for someone to prove you wrong, and it is so hard to prove what would have happened if you did not make something more secure.
- chii 6y ago>financial pain of having poor security is well understood at the leadership level they will never change direction. is there financial pain? Is zoom losing money over these security issues? or is paying to fix them going to cost more than the offset in losses they would've had?
- netsectoday 6y ago"Cost externalizing is a socioeconomic term describing how a business maximizes its profits by off-loading indirect costs and forcing negative effects to a third party. An externalized cost is known to economists as a negative externality." Here's our culprit. There IS financial pain but most of it is externalized onto the customers in unseen ways. What is it worth to someone to compromise a specific Zoom meeting? Add up all of the tangible and intangible losses Zoom customers have suffered from data leakage and there is the real cost in the market. The price Zoom pays to fix another bug, maybe write a blog post, and have a few accounts closed is a small fraction of this full cost to society. This is probably the strongest argument for regulation such as GDPR.