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I can't alter a watch face - i.e. alter the fields displayed. I'm not wanting to download a new face, just alter one already download and present in the app and

I can't alter a watch face - i.e. alter the fields displayed. I'm not wanting to download a new face, just alter one already download and present in the app and on the watch, or alter any data fields around specific activities. I get syncing to any 3rd party service is clearly totally out unless I manually transfer the .fit file via USB and I understand why this would need their servers, although it would be good if the mobile app allowed transfer of these files, without requiring a laptop and USB cable. There's no reason for the entire mobile app to be totally and utterly broken because their servers are down. There's a huge amount of functionality in there that should just work locally without needing an internet connection. I can't even set an alarm via their app without it needing an internet connection!?

paozac 6y ago
There is absolutely no reason for requiring an internet connection for basic features such as setting an alarm or the 12/24h time format. I contacted Garmin customer support and they replied with corporate PR stuff, not answering my questions. I sold the watch a couple weeks later, won't buy Garmin again.
- nradov 6y ago
  On my Garmin 935 I can set an alarm directly on the device without using the mobile app.
- lloeki 6y ago
  I can do all of that directly on my 735.
dhdhhdd 6y ago
Unlike on fitbit, I can set an alarm directly on my Garmin watch. (Vivoactive 3). I consider this a huge +
sh-run 6y ago
I agree that the mobile app shouldn't be broken with the server down, but I've got a FR 935 and can alter my watch face and set alarms through the watch. Watch Face 1. Hold down up/menu 2. Hit start 3. Select Watch face 4. Hit start 5. Select customize Alarms 1. Hold down up/menu 2. Click down to select clock 3. Hit start 4. Hit start again to select alarm clock 5. Navigate down to add alarm

paozac 6y ago

There is absolutely no reason for requiring an internet connection for basic features such as setting an alarm or the 12/24h time format. I contacted Garmin customer support and they replied with corporate PR stuff, not answering my questions. I sold the watch a couple weeks later, won't buy Garmin again.

nradov 6y ago
On my Garmin 935 I can set an alarm directly on the device without using the mobile app.
lloeki 6y ago
I can do all of that directly on my 735.

dhdhhdd 6y ago

Unlike on fitbit, I can set an alarm directly on my Garmin watch. (Vivoactive 3). I consider this a huge +

sh-run 6y ago

I agree that the mobile app shouldn't be broken with the server down, but I've got a FR 935 and can alter my watch face and set alarms through the watch. Watch Face 1. Hold down up/menu 2. Hit start 3. Select Watch face 4. Hit start 5. Select customize Alarms 1. Hold down up/menu 2. Click down to select clock 3. Hit start 4. Hit start again to select alarm clock 5. Navigate down to add alarm