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When it’s that easy to fix surely it’s pretty easy to say “goto otherstreamingsite.com”? Why is the narrative “Google relies too heavily on automation”? Why n
by kodoro08 6y ago
When it’s that easy to fix surely it’s pretty easy to say “goto otherstreamingsite.com”?
Why is the narrative “Google relies too heavily on automation”?
Why not “I rely too heavily on Google”?
In the attention economy all it takes is giving them less attention.
- dyingkneepad 6y agoI totally get what you mean, but there's the thing where most people know how to use the most common platforms, and youtube is probably among the top, so it's the first thing people try. Go tell your grandma her next service is going to be on Twitch and she'll think you're planning to attend it high. This does not invalidate your questions, but still it's something to be considered.
- otterlicious 6y agoGrandma isn't going to YouTube and looking up the "Holy Trinity Church Sunday service", she is just clicking on the link the deacon sent her. As long as the page it sends her to has a play button like her VCR remote she will be fine.
- dyingkneepad 6y agoThis is true for the majority of people, but not everyone. If my mom gets to a page she has never seen before, even if it's as simple as clicking the "play" triangle in the middle of the screen, she may be confused and ask for directions before proceeding.
- CarbyAu 6y agoYou reminded me of my own mom. My mother (diagnosed schizophrenia in the '70s) tried to get to her webmail one day, but the ISP had moved the page. She got some generic 404 message like: "We couldn't find the page you were looking for." She immediately spazzed out asking who the "We" was and how did they know what she was looking for!?? She shutdown the computer and many years later, to this day, will not use a computer. So yeah, some people handle disparities in user experience better than others, and mental health is a thing in the population at large.